{"id":1213,"date":"2026-04-30T09:14:38","date_gmt":"2026-04-30T09:14:38","guid":{"rendered":"https:\/\/cvape.de\/?page_id=1213"},"modified":"2026-05-14T08:08:24","modified_gmt":"2026-05-14T08:08:24","slug":"faq","status":"publish","type":"page","link":"https:\/\/cvape.de\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\n<!-- \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\n     CVAPE FAQ \u2014 WordPress Custom HTML (Klartext-Version)\n     Scoped: #cvape-faq-page \u2014 kein Einfluss auf WP-Theme\n     \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 -->\n\n<!-- \u2500\u2500 FAQ SCHEMA MARKUP \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Warum steht meine Bestellung auf \u201eOn Hold\" oder \u201ePending Payment\"?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Bei SEPA-Bank\u00fcberweisung dauert die Buchung 1\u20133 Werktage. Der Status springt automatisch auf \u201eProcessing\", sobald das Geld eingegangen ist. Kreditkarte mit h\u00e4ngendem Status: 24 Stunden abwarten oder Support kontaktieren \u2013 das ist meist eine kurze Verz\u00f6gerung beim Kartendienstleister.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Warum wird meine Kreditkartenzahlung beim Vape-Kauf abgelehnt?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Bankalgorithmen blockieren internationale Zahlungen im Vape-Sektor \u00fcberdurchschnittlich h\u00e4ufig. H\u00e4ufigste Ursachen: Tageslimit erreicht, automatische Sperre durch die Bank, Tippfehler bei der CVC. Kurzer Anruf bei der Bank l\u00f6st das in 5 Minuten. Alternative: andere Zahlungsmethode w\u00e4hlen.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Welche Zahlungsmethoden akzeptiert cvape?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Kreditkarte (Visa, Mastercard, Amex), PayPal, SEPA-Bank\u00fcberweisung und Kryptow\u00e4hrungen. Nachnahme nicht m\u00f6glich \u2013 zu langsam, zu teuer, zu fehleranf\u00e4llig.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Sind meine Zahlungsdaten bei cvape sicher?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Ja. cvape speichert keine Zahlungsdaten auf eigenen Servern. Die gesamte Abwicklung l\u00e4uft \u00fcber SSL-verschl\u00fcsselte externe Payment-Provider. Das System meldet uns nur das Go \u2013 wir sehen keine Kartennummern.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Wie lange dauert die Lieferung beim Einweg-Vape Gro\u00dfhandel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Aus dem EU-Lager: 1\u20135 Werktage. Aus dem Hauptlager in Shenzhen: 10\u201315 Werktage. Tracking-Link wird automatisch nach Versand zugestellt.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Muss ich als EU-Kunde Zoll zahlen beim Vape-Import?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"F\u00fcr die meisten EU-L\u00e4nder nein. cvape liefert DDP (Delivered Duty Paid) \u2013 alle Zollgeb\u00fchren sind inklusive, keine versteckten Nachzahlungen. Ausnahmen: Schweiz, Norwegen, Nicht-EU-L\u00e4nder. Dort tr\u00e4gt der K\u00e4ufer die Zollverantwortung.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Warum sind Einweg-Vapes bei cvape g\u00fcnstiger als beim H\u00e4ndler?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"cvape ist selbst Fabrik und hat Direktproduktionsrechte f\u00fcr Marken wie RandM Tornado, JNR, Bang Vape, Waspe und Vozol. Keine Zwischenh\u00e4ndler, keine Distributoren. Du kaufst direkt an der Quelle \u2013 Fabrikpreis, nicht H\u00e4ndlerpreis.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Was passiert, wenn mein Paket beim Zoll beschlagnahmt wird oder verloren geht?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Zollbeschlagnahme: cvape schickt die Ware auf eigene Kosten kostenfrei neu raus. Paketverlust durch den Spediteur: Die Haftung liegt beim Carrier. Das ist das Risiko internationaler Logistik \u2013 wir machen hier keine falschen Versprechungen.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Mein Ger\u00e4t ist defekt angekommen (DOA) \u2013 was muss ich tun?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Kurzes Video aufnehmen, das den Defekt zeigt (Ger\u00e4t zieht nicht, \u00dcberhitzung, etc.) und an den Support schicken. Ohne Videobeweis keine Reklamation \u2013 das ist Branchenstandard. Nach Pr\u00fcfung: Erstattung bei n\u00e4chster Bestellung oder direkte L\u00f6sung.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Die Verpackung ist verbeult angekommen \u2013 gibt es eine Erstattung?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Nein. Eingedr\u00fcckte Kartons auf langen Transportwegen sind normal. Solange der Akku unbesch\u00e4digt und kein Liquid ausgelaufen ist, funktioniert das Ger\u00e4t. cvape verkauft Hardware \u2013 f\u00fcr zerknautschte Pappschachteln gibt es keine Erstattung.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Kann ich unge\u00f6ffnete Einweg-Vapes zur\u00fcckschicken?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Nur wenn die Ger\u00e4te vollst\u00e4ndig unge\u00f6ffnet und die Originalsiegelfolien intakt sind. Ge\u00f6ffnete Vapes werden aus hygienischen Gr\u00fcnden nicht zur\u00fcckgenommen \u2013 wer das Siegel bricht, beh\u00e4lt das Ger\u00e4t.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Ich habe die falsche Variante oder zu wenige Einheiten erhalten \u2013 was tun?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Foto der gelieferten Ware und das Bestellformular an den Support schicken. Bei eindeutigem Packfehler: Umtausch oder Nachlieferung der fehlenden Einheiten \u2013 ohne langes Hin und Her.\"\n      }\n    }\n  ]\n}\n<\/script>\n\n<!-- \u2500\u2500 GOOGLE FONTS \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\" \/>\n<link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin \/>\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Fraunces:ital,opsz,wght@0,9..144,300;0,9..144,600;0,9..144,700;1,9..144,300&#038;family=Jost:wght@300;400;500;600&#038;display=swap\" rel=\"stylesheet\" \/>\n\n<!-- \u2500\u2500 STYLES (vollst\u00e4ndig auf #cvape-faq-page eingegrenzt) \u2500\u2500 -->\n<style>\n\n\/* \u2500\u2500\u2500 DESIGN TOKENS \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n#cvape-faq-page {\n  --cv-brand:        #B55D38;\n  --cv-brand-dk:     #8C3D1E;\n  --cv-brand-lt:     #D4835C;\n  --cv-cream:        #FAF6F1;\n  --cv-warm:         #F3EBE2;\n  --cv-alt:          #EDE3D8;\n  --cv-charcoal:     #1E1914;\n  --cv-navy:         #1E3A5F;\n  --cv-navy-lt:      #2B5080;\n  --cv-text:         #2E2319;\n  --cv-muted:        #7A6555;\n  --cv-gold:         #C49A6C;\n  --cv-gold-lt:      #E8CDA8;\n  --cv-teal:         #2A7B6F;\n  --cv-white:        #FFFFFF;\n  --cv-r:            12px;\n  --cv-rl:           24px;\n\n  font-family: 'Jost', sans-serif;\n  background: var(--cv-cream);\n  color: var(--cv-text);\n  line-height: 1.75;\n  font-size: 17px;\n  -webkit-font-smoothing: antialiased;\n}\n\n#cvape-faq-page *,\n#cvape-faq-page *::before,\n#cvape-faq-page *::after {\n  box-sizing: border-box;\n  margin: 0;\n  padding: 0;\n}\n\n#cvape-faq-page h1,\n#cvape-faq-page h2,\n#cvape-faq-page h3 {\n  font-family: 'Fraunces', serif;\n  line-height: 1.2;\n}\n\n#cvape-faq-page a { color: inherit; }\n\n\/* \u2500\u2500\u2500 HERO \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n#cvape-faq-page .cvfaq-hero {\n  position: relative;\n  min-height: 68vh;\n  display: flex;\n  align-items: flex-end;\n  overflow: hidden;\n}\n#cvape-faq-page .cvfaq-hero-img {\n  position: absolute;\n  inset: 0;\n  width: 100%;\n  height: 100%;\n  object-fit: cover;\n  object-position: center 40%;\n}\n#cvape-faq-page .cvfaq-hero-overlay {\n  position: absolute;\n  inset: 0;\n  background: linear-gradient(\n    155deg,\n    rgba(30,25,20,0.10) 0%,\n    rgba(30,25,20,0.52) 45%,\n    rgba(30,25,20,0.92) 100%\n  );\n}\n#cvape-faq-page .cvfaq-hero-content {\n  position: relative;\n  z-index: 2;\n  padding: 80px 6vw 72px;\n  max-width: 860px;\n}\n#cvape-faq-page .cvfaq-badge {\n  display: inline-flex;\n  align-items: center;\n  gap: 8px;\n  background: rgba(181,93,56,0.20);\n  border: 1px solid rgba(181,93,56,0.50);\n  backdrop-filter: blur(8px);\n  color: var(--cv-gold-lt);\n  font-size: 11.5px;\n  font-weight: 600;\n  letter-spacing: 0.14em;\n  text-transform: uppercase;\n  padding: 7px 16px;\n  border-radius: 100px;\n  margin-bottom: 26px;\n}\n#cvape-faq-page .cvfaq-badge::before {\n  content: '';\n  width: 6px; height: 6px;\n  background: var(--cv-brand-lt);\n  border-radius: 50%;\n}\n#cvape-faq-page .cvfaq-hero h1 {\n  font-size: clamp(2.5rem, 5.5vw, 4.6rem);\n  font-weight: 700;\n  color: var(--cv-white);\n  letter-spacing: -0.02em;\n  margin-bottom: 20px;\n}\n#cvape-faq-page .cvfaq-hero h1 em {\n  font-style: italic;\n  color: var(--cv-brand-lt);\n}\n#cvape-faq-page .cvfaq-hero-sub {\n  font-size: 1.08rem;\n  color: rgba(250,246,241,0.72);\n  max-width: 540px;\n  font-weight: 300;\n  line-height: 1.65;\n}\n\n\/* \u2500\u2500\u2500 STATS STRIP \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n#cvape-faq-page .cvfaq-strip {\n  background: var(--cv-charcoal);\n  padding: 48px 0;\n}\n#cvape-faq-page .cvfaq-strip-inner {\n  max-width: 1120px;\n  margin: 0 auto;\n  padding: 0 5vw;\n  display: grid;\n  grid-template-columns: repeat(4, 1fr);\n  gap: 2px;\n}\n#cvape-faq-page .cvfaq-stat {\n  padding: 0 32px;\n  border-right: 1px solid rgba(255,255,255,0.09);\n}\n#cvape-faq-page .cvfaq-stat:last-child { border-right: none; }\n#cvape-faq-page .cvfaq-stat-num {\n  font-family: 'Fraunces', serif;\n  font-size: 2.6rem;\n  font-weight: 700;\n  color: var(--cv-brand-lt);\n  line-height: 1;\n  display: block;\n  margin-bottom: 6px;\n}\n#cvape-faq-page .cvfaq-stat p {\n  font-size: 0.82rem;\n  color: rgba(255,255,255,0.48);\n  text-transform: uppercase;\n  letter-spacing: 0.08em;\n  font-weight: 500;\n}\n\n\/* \u2500\u2500\u2500 LAYOUT \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n#cvape-faq-page .cvfaq-container {\n  max-width: 1120px;\n  margin: 0 auto;\n  padding: 0 5vw;\n}\n#cvape-faq-page .cvfaq-main { padding: 96px 0; }\n\n\/* \u2500\u2500\u2500 SECTION COMMON \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n#cvape-faq-page .cvfaq-section {\n  margin-bottom: 100px;\n}\n#cvape-faq-page .cvfaq-section:last-child { margin-bottom: 0; }\n#cvape-faq-page .cvfaq-section-head {\n  margin-bottom: 52px;\n}\n#cvape-faq-page .cvfaq-label {\n  display: inline-block;\n  font-size: 11px;\n  font-weight: 600;\n  letter-spacing: 0.18em;\n  text-transform: uppercase;\n  color: var(--cv-brand);\n  margin-bottom: 14px;\n}\n#cvape-faq-page .cvfaq-section-head h2 {\n  font-size: clamp(1.8rem, 3.2vw, 2.7rem);\n  font-weight: 700;\n  color: var(--cv-charcoal);\n  letter-spacing: -0.016em;\n  margin-bottom: 14px;\n}\n#cvape-faq-page .cvfaq-section-head .cvfaq-lead {\n  color: var(--cv-muted);\n  font-weight: 300;\n  max-width: 640px;\n  font-size: 1.02rem;\n  line-height: 1.72;\n}\n\n\/* \u2500\u2500\u2500 PAYMENT GRID \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n#cvape-faq-page .cvfaq-payment-grid {\n  display: grid;\n  grid-template-columns: 1fr 380px;\n  gap: 64px;\n  align-items: start;\n}\n\n\/* \u2500\u2500\u2500 DONUT CHART \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n#cvape-faq-page .cvfaq-chart-wrap {\n  background: var(--cv-white);\n  border-radius: var(--cv-rl);\n  padding: 40px 36px;\n  border: 1px solid rgba(181,93,56,0.10);\n  position: sticky;\n  top: 32px;\n}\n#cvape-faq-page .cvfaq-chart-title {\n  font-family: 'Fraunces', serif;\n  font-size: 1.1rem;\n  font-weight: 600;\n  color: var(--cv-charcoal);\n  margin-bottom: 6px;\n}\n#cvape-faq-page .cvfaq-chart-sub {\n  font-size: 0.83rem;\n  color: var(--cv-muted);\n  font-weight: 300;\n  margin-bottom: 28px;\n}\n#cvape-faq-page .cvfaq-donut-container {\n  position: relative;\n  width: 160px;\n  height: 160px;\n  margin: 0 auto 28px;\n}\n#cvape-faq-page .cvfaq-donut {\n  transform: rotate(-90deg);\n  width: 160px;\n  height: 160px;\n}\n#cvape-faq-page .cvfaq-donut-seg {\n  transition: stroke-dashoffset 1.4s cubic-bezier(0.4, 0, 0.2, 1);\n}\n#cvape-faq-page .cvfaq-donut-center {\n  position: absolute;\n  inset: 0;\n  display: flex;\n  flex-direction: column;\n  align-items: center;\n  justify-content: center;\n}\n#cvape-faq-page .cvfaq-donut-center-num {\n  font-family: 'Fraunces', serif;\n  font-size: 1.8rem;\n  font-weight: 700;\n  color: var(--cv-brand);\n  line-height: 1;\n}\n#cvape-faq-page .cvfaq-donut-center-label {\n  font-size: 0.72rem;\n  font-weight: 500;\n  color: var(--cv-muted);\n  text-transform: uppercase;\n  letter-spacing: 0.08em;\n  margin-top: 4px;\n}\n#cvape-faq-page .cvfaq-legend {\n  display: flex;\n  flex-direction: column;\n  gap: 10px;\n}\n#cvape-faq-page .cvfaq-legend-item {\n  display: flex;\n  align-items: center;\n  justify-content: space-between;\n  gap: 10px;\n}\n#cvape-faq-page .cvfaq-legend-left {\n  display: flex;\n  align-items: center;\n  gap: 10px;\n}\n#cvape-faq-page .cvfaq-legend-dot {\n  width: 10px; height: 10px;\n  border-radius: 50%;\n  flex-shrink: 0;\n}\n#cvape-faq-page .cvfaq-legend-name {\n  font-size: 0.88rem;\n  color: var(--cv-text);\n  font-weight: 400;\n}\n#cvape-faq-page .cvfaq-legend-pct {\n  font-size: 0.85rem;\n  font-weight: 600;\n  color: var(--cv-muted);\n}\n\n\/* \u2500\u2500\u2500 SHIPPING SECTION \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n#cvape-faq-page .cvfaq-delivery-compare {\n  display: grid;\n  grid-template-columns: 1fr 1fr;\n  gap: 20px;\n  margin-bottom: 52px;\n}\n#cvape-faq-page .cvfaq-dc-card {\n  border-radius: var(--cv-rl);\n  padding: 36px 32px;\n  position: relative;\n  overflow: hidden;\n}\n#cvape-faq-page .cvfaq-dc-card.eu {\n  background: var(--cv-charcoal);\n  border: 1px solid rgba(181,93,56,0.30);\n}\n#cvape-faq-page .cvfaq-dc-card.cn {\n  background: var(--cv-navy);\n  border: 1px solid rgba(196,154,108,0.20);\n}\n#cvape-faq-page .cvfaq-dc-tag {\n  font-size: 10.5px;\n  font-weight: 600;\n  letter-spacing: 0.16em;\n  text-transform: uppercase;\n  padding: 5px 12px;\n  border-radius: 100px;\n  display: inline-block;\n  margin-bottom: 20px;\n}\n#cvape-faq-page .cvfaq-dc-card.eu .cvfaq-dc-tag {\n  background: rgba(181,93,56,0.20);\n  color: var(--cv-brand-lt);\n  border: 1px solid rgba(181,93,56,0.35);\n}\n#cvape-faq-page .cvfaq-dc-card.cn .cvfaq-dc-tag {\n  background: rgba(196,154,108,0.15);\n  color: var(--cv-gold-lt);\n  border: 1px solid rgba(196,154,108,0.30);\n}\n#cvape-faq-page .cvfaq-dc-time {\n  font-family: 'Fraunces', serif;\n  font-size: 3.2rem;\n  font-weight: 700;\n  line-height: 1;\n  margin-bottom: 6px;\n}\n#cvape-faq-page .cvfaq-dc-card.eu .cvfaq-dc-time { color: var(--cv-brand-lt); }\n#cvape-faq-page .cvfaq-dc-card.cn .cvfaq-dc-time { color: var(--cv-gold-lt); }\n#cvape-faq-page .cvfaq-dc-unit {\n  font-size: 0.88rem;\n  font-weight: 400;\n  color: rgba(255,255,255,0.50);\n  margin-bottom: 24px;\n}\n#cvape-faq-page .cvfaq-dc-bar-wrap {\n  background: rgba(255,255,255,0.08);\n  border-radius: 100px;\n  height: 6px;\n  margin-bottom: 24px;\n  overflow: hidden;\n}\n#cvape-faq-page .cvfaq-dc-bar {\n  height: 100%;\n  border-radius: 100px;\n  width: 0;\n  transition: width 1.4s cubic-bezier(0.4, 0, 0.2, 1);\n}\n#cvape-faq-page .cvfaq-dc-card.eu .cvfaq-dc-bar { background: linear-gradient(90deg, var(--cv-brand), var(--cv-brand-lt)); }\n#cvape-faq-page .cvfaq-dc-card.cn .cvfaq-dc-bar { background: linear-gradient(90deg, var(--cv-gold), var(--cv-gold-lt)); }\n#cvape-faq-page .cvfaq-dc-list {\n  list-style: none;\n  display: flex;\n  flex-direction: column;\n  gap: 8px;\n}\n#cvape-faq-page .cvfaq-dc-list li {\n  display: flex;\n  align-items: flex-start;\n  gap: 10px;\n  font-size: 0.88rem;\n  color: rgba(255,255,255,0.62);\n  font-weight: 300;\n  line-height: 1.55;\n}\n#cvape-faq-page .cvfaq-dc-list li::before {\n  content: '\u2192';\n  color: var(--cv-brand-lt);\n  flex-shrink: 0;\n  margin-top: 1px;\n  font-weight: 500;\n}\n#cvape-faq-page .cvfaq-dc-card.cn .cvfaq-dc-list li::before { color: var(--cv-gold-lt); }\n\n\/* Shipping image+FAQ grid *\/\n#cvape-faq-page .cvfaq-ship-grid {\n  display: grid;\n  grid-template-columns: 420px 1fr;\n  gap: 56px;\n  align-items: start;\n}\n#cvape-faq-page .cvfaq-ship-img-wrap {\n  border-radius: var(--cv-rl);\n  overflow: hidden;\n  position: relative;\n}\n#cvape-faq-page .cvfaq-ship-img-wrap img {\n  width: 100%;\n  height: 480px;\n  object-fit: cover;\n  display: block;\n}\n#cvape-faq-page .cvfaq-ship-img-badge {\n  position: absolute;\n  bottom: 20px;\n  left: 20px;\n  background: var(--cv-brand);\n  color: var(--cv-white);\n  padding: 10px 18px;\n  border-radius: var(--cv-r);\n  font-size: 0.78rem;\n  font-weight: 600;\n  letter-spacing: 0.06em;\n  text-transform: uppercase;\n}\n\n\/* \u2500\u2500\u2500 DOA PROCESS FLOW \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n#cvape-faq-page .cvfaq-process {\n  display: grid;\n  grid-template-columns: 1fr auto 1fr auto 1fr;\n  gap: 0;\n  align-items: start;\n  background: var(--cv-white);\n  border-radius: var(--cv-rl);\n  padding: 44px 40px;\n  margin-bottom: 52px;\n  border: 1px solid rgba(181,93,56,0.10);\n  position: relative;\n  overflow: hidden;\n}\n#cvape-faq-page .cvfaq-process::before {\n  content: '';\n  position: absolute;\n  top: 0; left: 0; right: 0;\n  height: 4px;\n  background: linear-gradient(90deg, var(--cv-brand), var(--cv-brand-lt), var(--cv-teal));\n}\n#cvape-faq-page .cvfaq-process-step {\n  text-align: center;\n  padding: 0 20px;\n}\n#cvape-faq-page .cvfaq-process-icon {\n  width: 60px;\n  height: 60px;\n  border-radius: 50%;\n  margin: 0 auto 16px;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n}\n#cvape-faq-page .cvfaq-process-step:nth-child(1) .cvfaq-process-icon {\n  background: rgba(181,93,56,0.12);\n}\n#cvape-faq-page .cvfaq-process-step:nth-child(3) .cvfaq-process-icon {\n  background: rgba(42,123,111,0.12);\n}\n#cvape-faq-page .cvfaq-process-step:nth-child(5) .cvfaq-process-icon {\n  background: rgba(196,154,108,0.18);\n}\n#cvape-faq-page .cvfaq-process-icon svg {\n  width: 26px; height: 26px;\n  stroke-width: 1.8;\n  fill: none;\n  stroke-linecap: round;\n  stroke-linejoin: round;\n}\n#cvape-faq-page .cvfaq-process-step:nth-child(1) .cvfaq-process-icon svg { stroke: var(--cv-brand); }\n#cvape-faq-page .cvfaq-process-step:nth-child(3) .cvfaq-process-icon svg { stroke: var(--cv-teal); }\n#cvape-faq-page .cvfaq-process-step:nth-child(5) .cvfaq-process-icon svg { stroke: var(--cv-gold); }\n#cvape-faq-page .cvfaq-process-num {\n  font-size: 0.72rem;\n  font-weight: 600;\n  letter-spacing: 0.14em;\n  text-transform: uppercase;\n  color: var(--cv-brand);\n  margin-bottom: 8px;\n}\n#cvape-faq-page .cvfaq-process-step h3 {\n  font-size: 1rem;\n  font-weight: 600;\n  color: var(--cv-charcoal);\n  margin-bottom: 8px;\n}\n#cvape-faq-page .cvfaq-process-step p {\n  font-size: 0.86rem;\n  color: var(--cv-muted);\n  font-weight: 300;\n  line-height: 1.6;\n}\n#cvape-faq-page .cvfaq-process-arrow {\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  padding-top: 30px;\n  color: var(--cv-alt);\n}\n#cvape-faq-page .cvfaq-process-arrow svg {\n  width: 28px; height: 28px;\n  stroke: var(--cv-brand-lt);\n  fill: none;\n  stroke-width: 2;\n  stroke-linecap: round;\n}\n\n\/* DOA Rate visual *\/\n#cvape-faq-page .cvfaq-doa-rate {\n  display: grid;\n  grid-template-columns: 1fr 1fr;\n  gap: 20px;\n  margin-bottom: 52px;\n}\n#cvape-faq-page .cvfaq-rate-card {\n  background: var(--cv-charcoal);\n  border-radius: var(--cv-rl);\n  padding: 32px 28px;\n  display: flex;\n  align-items: center;\n  gap: 20px;\n}\n#cvape-faq-page .cvfaq-rate-card.green {\n  background: linear-gradient(135deg, #0F2D28 0%, #1A3D35 100%);\n  border: 1px solid rgba(42,123,111,0.30);\n}\n#cvape-faq-page .cvfaq-rate-card.orange {\n  background: linear-gradient(135deg, #2D1610 0%, var(--cv-charcoal) 100%);\n  border: 1px solid rgba(181,93,56,0.25);\n}\n#cvape-faq-page .cvfaq-rate-icon {\n  width: 52px; height: 52px;\n  border-radius: 12px;\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  flex-shrink: 0;\n}\n#cvape-faq-page .cvfaq-rate-card.green .cvfaq-rate-icon { background: rgba(42,123,111,0.25); }\n#cvape-faq-page .cvfaq-rate-card.orange .cvfaq-rate-icon { background: rgba(181,93,56,0.25); }\n#cvape-faq-page .cvfaq-rate-icon svg {\n  width: 24px; height: 24px;\n  stroke-width: 1.8;\n  fill: none;\n  stroke-linecap: round;\n  stroke-linejoin: round;\n}\n#cvape-faq-page .cvfaq-rate-card.green .cvfaq-rate-icon svg { stroke: #4DC1AE; }\n#cvape-faq-page .cvfaq-rate-card.orange .cvfaq-rate-icon svg { stroke: var(--cv-brand-lt); }\n#cvape-faq-page .cvfaq-rate-num {\n  font-family: 'Fraunces', serif;\n  font-size: 2rem;\n  font-weight: 700;\n  line-height: 1;\n  display: block;\n  margin-bottom: 4px;\n}\n#cvape-faq-page .cvfaq-rate-card.green .cvfaq-rate-num { color: #4DC1AE; }\n#cvape-faq-page .cvfaq-rate-card.orange .cvfaq-rate-num { color: var(--cv-brand-lt); }\n#cvape-faq-page .cvfaq-rate-label {\n  font-size: 0.82rem;\n  color: rgba(255,255,255,0.50);\n  font-weight: 400;\n  line-height: 1.4;\n}\n\n\/* \u2500\u2500\u2500 CVAPE ADVANTAGE STRIP \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n#cvape-faq-page .cvfaq-advantage {\n  background: linear-gradient(135deg, var(--cv-charcoal) 0%, #2B1C12 100%);\n  border-radius: var(--cv-rl);\n  padding: 56px 60px;\n  margin-bottom: 100px;\n  display: grid;\n  grid-template-columns: 1fr 1fr;\n  gap: 56px;\n  align-items: center;\n  overflow: hidden;\n  position: relative;\n}\n#cvape-faq-page .cvfaq-advantage::before {\n  content: '';\n  position: absolute;\n  top: -80px; right: -80px;\n  width: 320px; height: 320px;\n  border-radius: 50%;\n  background: radial-gradient(circle, rgba(181,93,56,0.15) 0%, transparent 70%);\n  pointer-events: none;\n}\n#cvape-faq-page .cvfaq-advantage .cvfaq-label { color: var(--cv-gold-lt); }\n#cvape-faq-page .cvfaq-advantage h2 {\n  font-size: clamp(1.6rem, 2.6vw, 2.2rem);\n  color: var(--cv-white);\n  margin-bottom: 16px;\n}\n#cvape-faq-page .cvfaq-advantage p {\n  color: rgba(250,246,241,0.62);\n  font-weight: 300;\n  font-size: 0.97rem;\n  line-height: 1.72;\n}\n#cvape-faq-page .cvfaq-adv-list {\n  display: grid;\n  grid-template-columns: 1fr 1fr;\n  gap: 16px;\n}\n#cvape-faq-page .cvfaq-adv-item {\n  background: rgba(255,255,255,0.05);\n  border: 1px solid rgba(255,255,255,0.08);\n  border-radius: var(--cv-r);\n  padding: 20px 18px;\n}\n#cvape-faq-page .cvfaq-adv-item-icon {\n  font-size: 1.4rem;\n  margin-bottom: 10px;\n  display: block;\n}\n#cvape-faq-page .cvfaq-adv-item h4 {\n  font-family: 'Fraunces', serif;\n  font-size: 0.95rem;\n  font-weight: 600;\n  color: var(--cv-gold-lt);\n  margin-bottom: 6px;\n}\n#cvape-faq-page .cvfaq-adv-item p {\n  font-size: 0.82rem;\n  color: rgba(255,255,255,0.45);\n  line-height: 1.5;\n}\n\n\/* \u2500\u2500\u2500 FAQ ACCORDION \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n#cvape-faq-page .cvfaq-list {\n  display: flex;\n  flex-direction: column;\n  gap: 10px;\n}\n#cvape-faq-page .cvfaq-item {\n  background: var(--cv-white);\n  border-radius: var(--cv-r);\n  border: 1px solid rgba(181,93,56,0.10);\n  overflow: hidden;\n  transition: border-color 0.2s;\n}\n#cvape-faq-page .cvfaq-item.open {\n  border-color: rgba(181,93,56,0.28);\n}\n#cvape-faq-page .cvfaq-q {\n  width: 100%;\n  background: none;\n  border: none;\n  cursor: pointer;\n  padding: 22px 26px;\n  display: flex;\n  justify-content: space-between;\n  align-items: center;\n  gap: 20px;\n  text-align: left;\n}\n#cvape-faq-page .cvfaq-q span {\n  font-family: 'Fraunces', serif;\n  font-size: 1.02rem;\n  font-weight: 600;\n  color: var(--cv-charcoal);\n  line-height: 1.4;\n}\n#cvape-faq-page .cvfaq-chevron {\n  width: 30px; height: 30px;\n  min-width: 30px;\n  border-radius: 50%;\n  background: var(--cv-warm);\n  display: flex;\n  align-items: center;\n  justify-content: center;\n  transition: background 0.2s;\n}\n#cvape-faq-page .cvfaq-chevron svg {\n  width: 14px; height: 14px;\n  stroke: var(--cv-brand);\n  fill: none;\n  stroke-width: 2.5;\n  transition: transform 0.3s ease;\n}\n#cvape-faq-page .cvfaq-item.open .cvfaq-chevron { background: var(--cv-brand); }\n#cvape-faq-page .cvfaq-item.open .cvfaq-chevron svg {\n  stroke: white;\n  transform: rotate(180deg);\n}\n#cvape-faq-page .cvfaq-a {\n  max-height: 0;\n  overflow: hidden;\n  transition: max-height 0.38s ease;\n}\n#cvape-faq-page .cvfaq-item.open .cvfaq-a { max-height: 600px; }\n#cvape-faq-page .cvfaq-a-inner {\n  padding: 18px 26px 22px;\n  color: var(--cv-muted);\n  font-weight: 300;\n  font-size: 0.97rem;\n  line-height: 1.78;\n  border-top: 1px solid var(--cv-warm);\n}\n#cvape-faq-page .cvfaq-a-inner strong {\n  color: var(--cv-text);\n  font-weight: 600;\n}\n\n\/* \u2500\u2500\u2500 CATEGORY DIVIDER \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n#cvape-faq-page .cvfaq-cat-divider {\n  display: flex;\n  align-items: center;\n  gap: 14px;\n  margin: 36px 0 16px;\n}\n#cvape-faq-page .cvfaq-cat-divider-dot {\n  width: 8px; height: 8px;\n  border-radius: 50%;\n  background: var(--cv-brand);\n  flex-shrink: 0;\n}\n#cvape-faq-page .cvfaq-cat-divider-label {\n  font-size: 0.80rem;\n  font-weight: 600;\n  letter-spacing: 0.14em;\n  text-transform: uppercase;\n  color: var(--cv-brand);\n}\n#cvape-faq-page .cvfaq-cat-divider-line {\n  flex: 1;\n  height: 1px;\n  background: var(--cv-alt);\n}\n\n\/* \u2500\u2500\u2500 FOOTER CTA \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n#cvape-faq-page .cvfaq-footer {\n  background: var(--cv-charcoal);\n  padding: 72px 0 80px;\n  text-align: center;\n}\n#cvape-faq-page .cvfaq-footer-brand {\n  display: inline-flex;\n  align-items: center;\n  gap: 10px;\n  margin-bottom: 20px;\n}\n#cvape-faq-page .cvfaq-footer-dot {\n  width: 32px; height: 32px;\n  background: linear-gradient(135deg, var(--cv-brand), var(--cv-brand-lt));\n  border-radius: 8px;\n}\n#cvape-faq-page .cvfaq-footer-name {\n  font-family: 'Fraunces', serif;\n  font-size: 1.4rem;\n  font-weight: 700;\n  color: var(--cv-white);\n  letter-spacing: 0.04em;\n}\n#cvape-faq-page .cvfaq-footer p {\n  color: rgba(250,246,241,0.52);\n  font-weight: 300;\n  font-size: 0.97rem;\n  max-width: 460px;\n  margin: 0 auto 28px;\n  line-height: 1.7;\n}\n#cvape-faq-page .cvfaq-footer-btn {\n  display: inline-flex;\n  align-items: center;\n  gap: 8px;\n  background: var(--cv-brand);\n  color: var(--cv-white);\n  text-decoration: none;\n  padding: 14px 30px;\n  border-radius: 100px;\n  font-weight: 600;\n  font-size: 0.92rem;\n  letter-spacing: 0.04em;\n  transition: background 0.2s;\n}\n#cvape-faq-page .cvfaq-footer-btn:hover { background: var(--cv-brand-dk); }\n\n\/* \u2500\u2500\u2500 SCROLL REVEAL \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n#cvape-faq-page .cvfaq-reveal {\n  opacity: 0;\n  transform: translateY(26px);\n  transition: opacity 0.65s ease, transform 0.65s ease;\n}\n#cvape-faq-page .cvfaq-reveal.visible { opacity: 1; transform: translateY(0); }\n#cvape-faq-page .cvfaq-reveal-d1 { transition-delay: 0.10s; }\n#cvape-faq-page .cvfaq-reveal-d2 { transition-delay: 0.20s; }\n#cvape-faq-page .cvfaq-reveal-d3 { transition-delay: 0.30s; }\n\n\/* \u2500\u2500\u2500 RESPONSIVE \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n@media (max-width: 980px) {\n  #cvape-faq-page .cvfaq-strip-inner { grid-template-columns: 1fr 1fr; gap: 0; }\n  #cvape-faq-page .cvfaq-stat:nth-child(2) { border-right: none; }\n  #cvape-faq-page .cvfaq-stat:nth-child(3),\n  #cvape-faq-page .cvfaq-stat:nth-child(4) { border-top: 1px solid rgba(255,255,255,0.09); }\n  #cvape-faq-page .cvfaq-payment-grid { grid-template-columns: 1fr; gap: 40px; }\n  #cvape-faq-page .cvfaq-chart-wrap { position: static; }\n  #cvape-faq-page .cvfaq-ship-grid { grid-template-columns: 1fr; }\n  #cvape-faq-page .cvfaq-ship-img-wrap img { height: 300px; }\n  #cvape-faq-page .cvfaq-advantage { grid-template-columns: 1fr; gap: 36px; padding: 44px 36px; }\n  #cvape-faq-page .cvfaq-process { grid-template-columns: 1fr; }\n  #cvape-faq-page .cvfaq-process-arrow { display: none; }\n  #cvape-faq-page .cvfaq-process-step { padding: 20px 0; border-bottom: 1px solid var(--cv-warm); }\n  #cvape-faq-page .cvfaq-process-step:last-child { border-bottom: none; }\n}\n@media (max-width: 680px) {\n  #cvape-faq-page .cvfaq-strip-inner { grid-template-columns: 1fr; }\n  #cvape-faq-page .cvfaq-stat { border-right: none; border-bottom: 1px solid rgba(255,255,255,0.09); padding: 16px 0; }\n  #cvape-faq-page .cvfaq-delivery-compare { grid-template-columns: 1fr; }\n  #cvape-faq-page .cvfaq-doa-rate { grid-template-columns: 1fr; }\n  #cvape-faq-page .cvfaq-adv-list { grid-template-columns: 1fr; }\n  #cvape-faq-page .cvfaq-hero h1 { font-size: 2.2rem; }\n  #cvape-faq-page .cvfaq-hero-content { padding: 60px 5vw 52px; }\n}\n<\/style>\n\n<!-- \u2550\u2550 HTML WRAPPER \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 -->\n<div id=\"cvape-faq-page\">\n\n  <!-- \u2500\u2500 HERO \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n  <section class=\"cvfaq-hero\" aria-label=\"FAQ Hero\">\n    <img decoding=\"async\"\n      class=\"cvfaq-hero-img\"\n      src=\"https:\/\/images.unsplash.com\/photo-1553413077-190dd305871c?w=1600&#038;q=80&#038;auto=format&#038;fit=crop\"\n      alt=\"cvape Lager \u2014 Einweg-Vapes direkt vom Hersteller\"\n      loading=\"eager\"\n      fetchpriority=\"high\"\n      width=\"1600\" height=\"900\"\n    \/>\n    <div class=\"cvfaq-hero-overlay\" aria-hidden=\"true\"><\/div>\n    <div class=\"cvfaq-hero-content\">\n      <div class=\"cvfaq-badge\">Seit 2017 direkt ab Fabrik<\/div>\n      <h1>FAQ \u2014 Klartext.<br><em>Kein Marketing-Blabla.<\/em><\/h1>\n      <p class=\"cvfaq-hero-sub\">\n        F\u00fcnf Jahre Vape-Gro\u00dfhandel. Tausende Bestellungen. Immer wieder dieselben Fragen.\n        Hier die ehrlichen Antworten \u2014 direkt von der Fabrik.\n      <\/p>\n    <\/div>\n  <\/section>\n\n  <!-- \u2500\u2500 STATS STRIP \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n  <div class=\"cvfaq-strip\" aria-label=\"Kennzahlen\">\n    <div class=\"cvfaq-strip-inner\">\n      <div class=\"cvfaq-stat\">\n        <span class=\"cvfaq-stat-num\">2017<\/span>\n        <p>Fabrik gegr\u00fcndet \u2014 null Zwischenh\u00e4ndler seitdem<\/p>\n      <\/div>\n      <div class=\"cvfaq-stat\">\n        <span class=\"cvfaq-stat-num\">DDP<\/span>\n        <p>Zoll inklusive \u2014 f\u00fcr die meisten EU-L\u00e4nder<\/p>\n      <\/div>\n      <div class=\"cvfaq-stat\">\n        <span class=\"cvfaq-stat-num\">1\u20135<\/span>\n        <p>Werktage aus EU-Lager \u2014 Tracking ab Tag 1<\/p>\n      <\/div>\n      <div class=\"cvfaq-stat\">\n        <span class=\"cvfaq-stat-num\">&lt;1%<\/span>\n        <p>DOA-Quote \u2014 unter Branchenschnitt von 1\u20132%<\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <!-- \u2500\u2500 MAIN CONTENT \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n  <main class=\"cvfaq-main\">\n    <div class=\"cvfaq-container\">\n\n      <!-- \u2550\u2550 SECTION 1: ZAHLUNG \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 -->\n      <section class=\"cvfaq-section cvfaq-reveal\" id=\"cvfaq-zahlung\" aria-labelledby=\"cvfaq-h2-zahlung\">\n        <div class=\"cvfaq-section-head\">\n          <span class=\"cvfaq-label\">\ud83d\udcb3 Zahlung &amp; Abwicklung<\/span>\n          <h2 id=\"cvfaq-h2-zahlung\">Warum Zahlungen manchmal h\u00e4ngen \u2014 und was dann<\/h2>\n          <p class=\"cvfaq-lead\">\n            Banken sind bei internationalen Vape-K\u00e4ufen bis heute \u00fcbervorsichtig. Das hat sich\n            in f\u00fcnf Jahren nicht ge\u00e4ndert. Aber die L\u00f6sungen kennen wir auswendig.\n          <\/p>\n        <\/div>\n\n        <!-- 2-col: FAQ accordion + Donut chart -->\n        <div class=\"cvfaq-payment-grid\">\n\n          <!-- FAQ Items -->\n          <div class=\"cvfaq-list\">\n\n            <div class=\"cvfaq-item\">\n              <button class=\"cvfaq-q\" aria-expanded=\"false\" aria-controls=\"cvfaq-a-z1\" id=\"cvfaq-q-z1\">\n                <span>Warum steht meine Bestellung auf \u201eOn Hold&#8220; oder \u201ePending Payment&#8220;?<\/span>\n                <div class=\"cvfaq-chevron\" aria-hidden=\"true\">\n                  <svg viewBox=\"0 0 24 24\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n                <\/div>\n              <\/button>\n              <div class=\"cvfaq-a\" id=\"cvfaq-a-z1\" role=\"region\" aria-labelledby=\"cvfaq-q-z1\">\n                <div class=\"cvfaq-a-inner\">\n                  Per SEPA-\u00dcberweisung bezahlt? Dann liegt das schlicht am Tempo der Banken.\n                  <strong>1\u20133 Werktage Bearbeitungszeit sind normal.<\/strong> Erst wenn das Geld\n                  auf unserem Konto eingeht, schaltet das System automatisch auf \u201eProcessing&#8220;.\n                  <br><br>\n                  Kreditkarte mit h\u00e4ngendem Status? Warte 24 Stunden ab. \u00c4ndert sich nichts,\n                  melde dich beim Support \u2014 in der Regel ist es eine kurze Verz\u00f6gerung beim\n                  Kartendienstleister, kein echtes Problem.\n                <\/div>\n              <\/div>\n            <\/div>\n\n            <div class=\"cvfaq-item\">\n              <button class=\"cvfaq-q\" aria-expanded=\"false\" aria-controls=\"cvfaq-a-z2\" id=\"cvfaq-q-z2\">\n                <span>Warum wird meine Kreditkarte beim Vape-Kauf abgelehnt?<\/span>\n                <div class=\"cvfaq-chevron\" aria-hidden=\"true\">\n                  <svg viewBox=\"0 0 24 24\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n                <\/div>\n              <\/button>\n              <div class=\"cvfaq-a\" id=\"cvfaq-a-z2\" role=\"region\" aria-labelledby=\"cvfaq-q-z2\">\n                <div class=\"cvfaq-a-inner\">\n                  Drei Ursachen stehen hinter 90% aller Ablehnungen:<br><br>\n                  <strong>1. Bankalgorithmus.<\/strong> Internationale Vape-K\u00e4ufe werden von\n                  manchen Instituten automatisch als Risikotransaktion markiert. Kurzer Anruf\n                  bei der Bank reicht \u2014 die k\u00f6nnen das sofort freischalten.<br>\n                  <strong>2. Tippfehler.<\/strong> CVC-Code, Ablaufdatum, Rechnungsadresse.\n                  Einmal alles durchgehen.<br>\n                  <strong>3. Tageslimit.<\/strong> Gerade bei gr\u00f6\u00dferen Gro\u00dfhandelsbestellungen\n                  ein h\u00e4ufiger Grund. Limit erh\u00f6hen oder Bestellung aufteilen.<br><br>\n                  Und wenn nichts davon greift: einfach eine andere Zahlungsmethode w\u00e4hlen.\n                <\/div>\n              <\/div>\n            <\/div>\n\n            <div class=\"cvfaq-item\">\n              <button class=\"cvfaq-q\" aria-expanded=\"false\" aria-controls=\"cvfaq-a-z3\" id=\"cvfaq-q-z3\">\n                <span>Welche Zahlungsmethoden akzeptiert cvape beim Einweg-Vape Gro\u00dfhandel?<\/span>\n                <div class=\"cvfaq-chevron\" aria-hidden=\"true\">\n                  <svg viewBox=\"0 0 24 24\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n                <\/div>\n              <\/button>\n              <div class=\"cvfaq-a\" id=\"cvfaq-a-z3\" role=\"region\" aria-labelledby=\"cvfaq-q-z3\">\n                <div class=\"cvfaq-a-inner\">\n                  <strong>Kreditkarte<\/strong> \u2014 Visa, Mastercard, Amex.<br>\n                  <strong>PayPal<\/strong> \u2014 schnell, verbreitet, zuverl\u00e4ssig.<br>\n                  <strong>SEPA-Bank\u00fcberweisung<\/strong> \u2014 klassisch, kein Limit, 1\u20133 Werktage.<br>\n                  <strong>Krypto<\/strong> \u2014 grenzenlos, ohne Banksperre, extrem sicher f\u00fcr\n                  internationale B2B-K\u00e4ufe.<br><br>\n                  Nachnahme gibt es nicht. Das verlangsamt die Logistik, erzeugt unn\u00f6tige Kosten\n                  und passt nicht zu unserem Prozessmodell.\n                <\/div>\n              <\/div>\n            <\/div>\n\n            <div class=\"cvfaq-item\">\n              <button class=\"cvfaq-q\" aria-expanded=\"false\" aria-controls=\"cvfaq-a-z4\" id=\"cvfaq-q-z4\">\n                <span>Sind meine Zahlungsdaten bei cvape sicher?<\/span>\n                <div class=\"cvfaq-chevron\" aria-hidden=\"true\">\n                  <svg viewBox=\"0 0 24 24\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n                <\/div>\n              <\/button>\n              <div class=\"cvfaq-a\" id=\"cvfaq-a-z4\" role=\"region\" aria-labelledby=\"cvfaq-q-z4\">\n                <div class=\"cvfaq-a-inner\">\n                  Ja. <strong>cvape speichert absolut keine Zahlungsdaten<\/strong> auf eigenen\n                  Servern. Die gesamte Abwicklung l\u00e4uft \u00fcber SSL-verschl\u00fcsselte, externe\n                  Payment-Provider. Das System \u00fcbermittelt uns nur das Go \u2014 wir sehen keine\n                  Kartennummern, keine Kontoverbindungen.\n                <\/div>\n              <\/div>\n            <\/div>\n\n          <\/div><!-- \/cvfaq-list -->\n\n          <!-- Donut Chart -->\n          <div class=\"cvfaq-chart-wrap cvfaq-reveal cvfaq-reveal-d1\" aria-label=\"Zahlungsmethoden-Verteilung\">\n            <p class=\"cvfaq-chart-title\">Zahlungsmethoden bei cvape<\/p>\n            <p class=\"cvfaq-chart-sub\">Verteilung nach Bestellvolumen (Gro\u00dfhandel)<\/p>\n            <div class=\"cvfaq-donut-container\">\n              <svg class=\"cvfaq-donut\" viewBox=\"0 0 160 160\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" role=\"img\" aria-label=\"Donut-Diagramm Zahlungsmethoden\">\n                <!-- Background ring -->\n                <circle cx=\"80\" cy=\"80\" r=\"56\" fill=\"none\" stroke=\"#EDE3D8\" stroke-width=\"22\"\/>\n                <!-- Kreditkarte 40% \u2014 circumference \u2248 351.86 \u2014 seg = 140.74 -->\n                <circle class=\"cvfaq-donut-seg\" id=\"cvfaq-ds1\"\n                  cx=\"80\" cy=\"80\" r=\"56\" fill=\"none\"\n                  stroke=\"#B55D38\" stroke-width=\"22\"\n                  stroke-dasharray=\"140.74 351.86\"\n                  stroke-dashoffset=\"351.86\"\n                  stroke-linecap=\"butt\"\/>\n                <!-- SEPA 30% \u2014 seg = 105.56 \u2014 cumulative = 140.74 -->\n                <circle class=\"cvfaq-donut-seg\" id=\"cvfaq-ds2\"\n                  cx=\"80\" cy=\"80\" r=\"56\" fill=\"none\"\n                  stroke=\"#C49A6C\" stroke-width=\"22\"\n                  stroke-dasharray=\"105.56 351.86\"\n                  stroke-dashoffset=\"351.86\"\n                  stroke-linecap=\"butt\"\/>\n                <!-- PayPal 20% \u2014 seg = 70.37 \u2014 cumulative = 246.30 -->\n                <circle class=\"cvfaq-donut-seg\" id=\"cvfaq-ds3\"\n                  cx=\"80\" cy=\"80\" r=\"56\" fill=\"none\"\n                  stroke=\"#4A7FA5\" stroke-width=\"22\"\n                  stroke-dasharray=\"70.37 351.86\"\n                  stroke-dashoffset=\"351.86\"\n                  stroke-linecap=\"butt\"\/>\n                <!-- Krypto 10% \u2014 seg = 35.19 \u2014 cumulative = 316.67 -->\n                <circle class=\"cvfaq-donut-seg\" id=\"cvfaq-ds4\"\n                  cx=\"80\" cy=\"80\" r=\"56\" fill=\"none\"\n                  stroke=\"#7A9E7E\" stroke-width=\"22\"\n                  stroke-dasharray=\"35.19 351.86\"\n                  stroke-dashoffset=\"351.86\"\n                  stroke-linecap=\"butt\"\/>\n              <\/svg>\n              <div class=\"cvfaq-donut-center\" aria-hidden=\"true\">\n                <span class=\"cvfaq-donut-center-num\">4<\/span>\n                <span class=\"cvfaq-donut-center-label\">Wege<\/span>\n              <\/div>\n            <\/div>\n            <div class=\"cvfaq-legend\" role=\"list\">\n              <div class=\"cvfaq-legend-item\" role=\"listitem\">\n                <div class=\"cvfaq-legend-left\">\n                  <div class=\"cvfaq-legend-dot\" style=\"background:#B55D38;\" aria-hidden=\"true\"><\/div>\n                  <span class=\"cvfaq-legend-name\">Kreditkarte<\/span>\n                <\/div>\n                <span class=\"cvfaq-legend-pct\">40%<\/span>\n              <\/div>\n              <div class=\"cvfaq-legend-item\" role=\"listitem\">\n                <div class=\"cvfaq-legend-left\">\n                  <div class=\"cvfaq-legend-dot\" style=\"background:#C49A6C;\" aria-hidden=\"true\"><\/div>\n                  <span class=\"cvfaq-legend-name\">SEPA-\u00dcberweisung<\/span>\n                <\/div>\n                <span class=\"cvfaq-legend-pct\">30%<\/span>\n              <\/div>\n              <div class=\"cvfaq-legend-item\" role=\"listitem\">\n                <div class=\"cvfaq-legend-left\">\n                  <div class=\"cvfaq-legend-dot\" style=\"background:#4A7FA5;\" aria-hidden=\"true\"><\/div>\n                  <span class=\"cvfaq-legend-name\">PayPal<\/span>\n                <\/div>\n                <span class=\"cvfaq-legend-pct\">20%<\/span>\n              <\/div>\n              <div class=\"cvfaq-legend-item\" role=\"listitem\">\n                <div class=\"cvfaq-legend-left\">\n                  <div class=\"cvfaq-legend-dot\" style=\"background:#7A9E7E;\" aria-hidden=\"true\"><\/div>\n                  <span class=\"cvfaq-legend-name\">Krypto<\/span>\n                <\/div>\n                <span class=\"cvfaq-legend-pct\">10%<\/span>\n              <\/div>\n            <\/div>\n          <\/div>\n\n        <\/div><!-- \/cvfaq-payment-grid -->\n      <\/section>\n\n      <!-- \u2550\u2550 SECTION 2: VERSAND \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 -->\n      <section class=\"cvfaq-section cvfaq-reveal\" id=\"cvfaq-versand\" aria-labelledby=\"cvfaq-h2-versand\">\n        <div class=\"cvfaq-section-head\">\n          <span class=\"cvfaq-label\">\ud83d\udce6 Versand, Logistik &amp; Zoll<\/span>\n          <h2 id=\"cvfaq-h2-versand\">Versandzeiten &amp; Zoll beim Einweg-Vape Import \u2014 EU gegen China<\/h2>\n          <p class=\"cvfaq-lead\">\n            Zwei Lager, zwei Liefergeschwindigkeiten. Eines in China mit der vollen\n            Sortimentstiefe. Eines in Europa f\u00fcr alles, was schnell gehen muss.\n            Der Unterschied liegt nicht nur in der Zeit.\n          <\/p>\n        <\/div>\n\n        <!-- Delivery comparison visual -->\n        <div class=\"cvfaq-delivery-compare cvfaq-reveal cvfaq-reveal-d1\" aria-label=\"Lieferzeiten-Vergleich\">\n\n          <div class=\"cvfaq-dc-card eu\">\n            <span class=\"cvfaq-dc-tag\">\ud83c\uddea\ud83c\uddfa EU-Lager<\/span>\n            <div class=\"cvfaq-dc-time\">1\u20135<\/div>\n            <div class=\"cvfaq-dc-unit\">Werktage nach Deutschland<\/div>\n            <div class=\"cvfaq-dc-bar-wrap\" aria-hidden=\"true\">\n              <div class=\"cvfaq-dc-bar\" id=\"cvfaq-bar-eu\" style=\"width:0%\"><\/div>\n            <\/div>\n            <ul class=\"cvfaq-dc-list\" role=\"list\">\n              <li>Tracking aktiv ab Tag 1<\/li>\n              <li>DDP inklusive \u2014 kein Zoll nachtr\u00e4glich<\/li>\n              <li>Volles Sortiment f\u00fcr Bestseller<\/li>\n              <li>Lager in Deutschland verf\u00fcgbar<\/li>\n            <\/ul>\n          <\/div>\n\n          <div class=\"cvfaq-dc-card cn\">\n            <span class=\"cvfaq-dc-tag\">\ud83c\udde8\ud83c\uddf3 Hauptlager Shenzhen<\/span>\n            <div class=\"cvfaq-dc-time\">10\u201315<\/div>\n            <div class=\"cvfaq-dc-unit\">Werktage nach Deutschland<\/div>\n            <div class=\"cvfaq-dc-bar-wrap\" aria-hidden=\"true\">\n              <div class=\"cvfaq-dc-bar\" id=\"cvfaq-bar-cn\" style=\"width:0%\"><\/div>\n            <\/div>\n            <ul class=\"cvfaq-dc-list\" role=\"list\">\n              <li>Komplettes Sortiment \u2014 500+ SKUs<\/li>\n              <li>G\u00fcnstigste Fabrikpreise direkt ab Werk<\/li>\n              <li>Ideal f\u00fcr gro\u00dfe Mengenbestellungen<\/li>\n              <li>DDP f\u00fcr EU, Schweiz\/Norwegen: Zoll beim K\u00e4ufer<\/li>\n            <\/ul>\n          <\/div>\n\n        <\/div>\n\n        <!-- Image + FAQ -->\n        <div class=\"cvfaq-ship-grid cvfaq-reveal\">\n\n          <div class=\"cvfaq-ship-img-wrap\">\n            <img decoding=\"async\"\n              src=\"https:\/\/images.unsplash.com\/photo-1586528116311-ad8dd3c8310d?w=800&#038;q=80&#038;auto=format&#038;fit=crop\"\n              alt=\"Paketlieferung \u2014 cvape Versand aus EU-Lager\"\n              loading=\"lazy\"\n              width=\"420\" height=\"480\"\n            \/>\n            <div class=\"cvfaq-ship-img-badge\">DDP \u2014 Zoll inklusive<\/div>\n          <\/div>\n\n          <div class=\"cvfaq-list\">\n\n            <div class=\"cvfaq-item\">\n              <button class=\"cvfaq-q\" aria-expanded=\"false\" aria-controls=\"cvfaq-a-v1\" id=\"cvfaq-q-v1\">\n                <span>Muss ich als EU-H\u00e4ndler Zollgeb\u00fchren zahlen beim Vape-Import?<\/span>\n                <div class=\"cvfaq-chevron\" aria-hidden=\"true\">\n                  <svg viewBox=\"0 0 24 24\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n                <\/div>\n              <\/button>\n              <div class=\"cvfaq-a\" id=\"cvfaq-a-v1\" role=\"region\" aria-labelledby=\"cvfaq-q-v1\">\n                <div class=\"cvfaq-a-inner\">\n                  F\u00fcr die meisten EU-L\u00e4nder: Nein. cvape liefert <strong>DDP (Delivered Duty\n                  Paid)<\/strong> \u2014 s\u00e4mtliche Zollgeb\u00fchren und Einfuhrumsatzsteuer sind bereits\n                  im Preis enthalten. Keine versteckten Nachzahlungen, keine b\u00f6sen \u00dcberraschungen\n                  an der Haust\u00fcr.<br><br>\n                  Aber Achtung bei Schweiz, Norwegen und anderen Nicht-EU-L\u00e4ndern.\n                  Dort gelten strikte eigene Importregeln f\u00fcr Vape-Produkte. Du bist als K\u00e4ufer\n                  f\u00fcr die Zollabfertigung selbst verantwortlich.\n                <\/div>\n              <\/div>\n            <\/div>\n\n            <div class=\"cvfaq-item\">\n              <button class=\"cvfaq-q\" aria-expanded=\"false\" aria-controls=\"cvfaq-a-v2\" id=\"cvfaq-q-v2\">\n                <span>Warum sind Einweg-Vapes bei cvape g\u00fcnstiger als beim H\u00e4ndler oder Distributor?<\/span>\n                <div class=\"cvfaq-chevron\" aria-hidden=\"true\">\n                  <svg viewBox=\"0 0 24 24\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n                <\/div>\n              <\/button>\n              <div class=\"cvfaq-a\" id=\"cvfaq-a-v2\" role=\"region\" aria-labelledby=\"cvfaq-q-v2\">\n                <div class=\"cvfaq-a-inner\">\n                  Ganz simpel: <strong>cvape ist die Fabrik.<\/strong> Und wir haben die offiziellen\n                  Direktproduktionsrechte f\u00fcr RandM Tornado, JNR, Bang Vape, Waspe und Vozol \u2014\n                  die laufen direkt bei uns vom Band.<br><br>\n                  Kein Distributor. Kein Importeur. Kein H\u00e4ndler, der sich noch eine Marge\n                  draufpackt. Du zahlst Fabrikpreis, nicht die drei Stufen \u00fcber Fabrikpreis.\n                  Das ist der Unterschied.\n                <\/div>\n              <\/div>\n            <\/div>\n\n            <div class=\"cvfaq-item\">\n              <button class=\"cvfaq-q\" aria-expanded=\"false\" aria-controls=\"cvfaq-a-v3\" id=\"cvfaq-q-v3\">\n                <span>Was passiert bei Paketverlust oder Zollbeschlagnahme?<\/span>\n                <div class=\"cvfaq-chevron\" aria-hidden=\"true\">\n                  <svg viewBox=\"0 0 24 24\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n                <\/div>\n              <\/button>\n              <div class=\"cvfaq-a\" id=\"cvfaq-a-v3\" role=\"region\" aria-labelledby=\"cvfaq-q-v3\">\n                <div class=\"cvfaq-a-inner\">\n                  Hier wird unterschieden \u2014 und das ist wichtig.<br><br>\n                  <strong>Zollbeschlagnahme:<\/strong> Das ist unser Problem. cvape \u00fcbernimmt\n                  die Kosten und schickt die Ware auf eigene Rechnung sofort neu raus.\n                  Das ist unser Verst\u00e4ndnis von Gro\u00dfhandelsverantwortung.<br><br>\n                  <strong>Paketverlust durch den Spediteur:<\/strong> Die Haftung liegt beim\n                  Carrier. Das ist das Risiko internationaler Logistik \u2014 wir machen hier\n                  keine falschen Versprechungen.\n                <\/div>\n              <\/div>\n            <\/div>\n\n          <\/div><!-- \/cvfaq-list -->\n        <\/div><!-- \/cvfaq-ship-grid -->\n      <\/section>\n\n      <!-- \u2550\u2550 SECTION 3: REKLAMATION \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 -->\n      <section class=\"cvfaq-section cvfaq-reveal\" id=\"cvfaq-reklamation\" aria-labelledby=\"cvfaq-h2-reklist\">\n        <div class=\"cvfaq-section-head\">\n          <span class=\"cvfaq-label\">\ud83d\uded1 Reklamationen, Defekte &amp; Retouren<\/span>\n          <h2 id=\"cvfaq-h2-reklist\">DOA, Packfehler, Retouren \u2014 Gro\u00dfhandels-Richtlinien klar erkl\u00e4rt<\/h2>\n          <p class=\"cvfaq-lead\">\n            Elektronik versagt manchmal. Mesh-Coil-Technologie kann sich beim Transport\n            l\u00f6sen, Batterie-Kontakte verbiegen. Bei einer DOA-Quote unter 1% passiert das\n            selten \u2014 aber wenn, brauchen wir einen klaren Prozess.\n          <\/p>\n        <\/div>\n\n        <!-- DOA Rate comparison cards -->\n        <div class=\"cvfaq-doa-rate cvfaq-reveal cvfaq-reveal-d1\" aria-label=\"DOA-Raten Vergleich\">\n          <div class=\"cvfaq-rate-card green\">\n            <div class=\"cvfaq-rate-icon\">\n              <svg viewBox=\"0 0 24 24\">\n                <polyline points=\"20 6 9 17 4 12\"\/>\n              <\/svg>\n            <\/div>\n            <div>\n              <span class=\"cvfaq-rate-num\">&lt;1%<\/span>\n              <span class=\"cvfaq-rate-label\">DOA-Quote bei cvape-Partnerfabriken<\/span>\n            <\/div>\n          <\/div>\n          <div class=\"cvfaq-rate-card orange\">\n            <div class=\"cvfaq-rate-icon\">\n              <svg viewBox=\"0 0 24 24\">\n                <path d=\"M10.29 3.86L1.82 18a2 2 0 001.71 3h16.94a2 2 0 001.71-3L13.71 3.86a2 2 0 00-3.42 0z\"\/>\n                <line x1=\"12\" y1=\"9\" x2=\"12\" y2=\"13\"\/>\n                <line x1=\"12\" y1=\"17\" x2=\"12.01\" y2=\"17\"\/>\n              <\/svg>\n            <\/div>\n            <div>\n              <span class=\"cvfaq-rate-num\">1\u20132%<\/span>\n              <span class=\"cvfaq-rate-label\">Branchendurchschnitt laut Vape Industry Association<\/span>\n            <\/div>\n          <\/div>\n        <\/div>\n\n        <!-- DOA Process flow -->\n        <div class=\"cvfaq-process cvfaq-reveal cvfaq-reveal-d2\" role=\"list\" aria-label=\"DOA-Reklamationsprozess\">\n          <div class=\"cvfaq-process-step\" role=\"listitem\">\n            <div class=\"cvfaq-process-icon\" aria-hidden=\"true\">\n              <svg viewBox=\"0 0 24 24\">\n                <circle cx=\"12\" cy=\"12\" r=\"10\"\/>\n                <line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"12\"\/>\n                <line x1=\"12\" y1=\"16\" x2=\"12.01\" y2=\"16\"\/>\n              <\/svg>\n            <\/div>\n            <div class=\"cvfaq-process-num\">Schritt 01<\/div>\n            <h3>Defekt entdecken<\/h3>\n            <p>Ger\u00e4t zieht nicht, kokelt oder hat andere Funktionsfehler direkt aus der Box.<\/p>\n          <\/div>\n\n          <div class=\"cvfaq-process-arrow\" aria-hidden=\"true\">\n            <svg viewBox=\"0 0 24 24\"><polyline points=\"9 18 15 12 9 6\"\/><\/svg>\n          <\/div>\n\n          <div class=\"cvfaq-process-step\" role=\"listitem\">\n            <div class=\"cvfaq-process-icon\" aria-hidden=\"true\">\n              <svg viewBox=\"0 0 24 24\">\n                <path d=\"M23 7l-7 5 7 5V7z\"\/>\n                <rect x=\"1\" y=\"5\" width=\"15\" height=\"14\" rx=\"2\" ry=\"2\"\/>\n              <\/svg>\n            <\/div>\n            <div class=\"cvfaq-process-num\">Schritt 02<\/div>\n            <h3>Videonachweis erstellen<\/h3>\n            <p>Kurzes Video aufnehmen, das den Defekt klar zeigt \u2014 Support kontaktieren und Video anf\u00fcgen.<\/p>\n          <\/div>\n\n          <div class=\"cvfaq-process-arrow\" aria-hidden=\"true\">\n            <svg viewBox=\"0 0 24 24\"><polyline points=\"9 18 15 12 9 6\"\/><\/svg>\n          <\/div>\n\n          <div class=\"cvfaq-process-step\" role=\"listitem\">\n            <div class=\"cvfaq-process-icon\" aria-hidden=\"true\">\n              <svg viewBox=\"0 0 24 24\">\n                <polyline points=\"20 6 9 17 4 12\"\/>\n              <\/svg>\n            <\/div>\n            <div class=\"cvfaq-process-num\">Schritt 03<\/div>\n            <h3>Pr\u00fcfung &amp; L\u00f6sung<\/h3>\n            <p>Nach Videopr\u00fcfung: Erstattung bei n\u00e4chster Bestellung oder direkte L\u00f6sung \u2014 kein langes Hin und Her.<\/p>\n          <\/div>\n        <\/div>\n\n        <!-- Claims FAQ Items -->\n        <div class=\"cvfaq-list cvfaq-reveal cvfaq-reveal-d3\">\n\n          <div class=\"cvfaq-item\">\n            <button class=\"cvfaq-q\" aria-expanded=\"false\" aria-controls=\"cvfaq-a-r1\" id=\"cvfaq-q-r1\">\n              <span>Mein Ger\u00e4t ist defekt angekommen (DOA) \u2014 was muss ich genau tun?<\/span>\n              <div class=\"cvfaq-chevron\" aria-hidden=\"true\">\n                <svg viewBox=\"0 0 24 24\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n              <\/div>\n            <\/button>\n            <div class=\"cvfaq-a\" id=\"cvfaq-a-r1\" role=\"region\" aria-labelledby=\"cvfaq-q-r1\">\n              <div class=\"cvfaq-a-inner\">\n                Trotz Qualit\u00e4tskontrolle in der Fabrik: Elektronik versagt manchmal.\n                <strong>Wir brauchen einen klaren Videobeweis<\/strong> \u2014 Ger\u00e4t nicht ziehend,\n                \u00dcberhitzung, oder andere Funktionsfehler direkt aus der Box.<br><br>\n                Ohne Video keine Reklamation. Das ist Branchenstandard, nicht unsere\n                Erfindung. Denn Beschreibungen wie \u201ezieht nicht&#8220; k\u00f6nnen viele Ursachen haben \u2014\n                das Video schafft Klarheit f\u00fcr beide Seiten. Nach Pr\u00fcfung:\n                Erstattung bei der n\u00e4chsten Bestellung oder wir finden eine andere L\u00f6sung.\n              <\/div>\n            <\/div>\n          <\/div>\n\n          <div class=\"cvfaq-item\">\n            <button class=\"cvfaq-q\" aria-expanded=\"false\" aria-controls=\"cvfaq-a-r2\" id=\"cvfaq-q-r2\">\n              <span>Die Verpackung ist komplett verbeult angekommen \u2014 gibt es eine Erstattung?<\/span>\n              <div class=\"cvfaq-chevron\" aria-hidden=\"true\">\n                <svg viewBox=\"0 0 24 24\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n              <\/div>\n            <\/button>\n            <div class=\"cvfaq-a\" id=\"cvfaq-a-r2\" role=\"region\" aria-labelledby=\"cvfaq-q-r2\">\n              <div class=\"cvfaq-a-inner\">\n                Nein. Auf langen Transportwegen \u2014 besonders bei Schiffscontainern oder\n                Mehrfachumladungen \u2014 werden ein paar Kartons eingedr\u00fcckt. Das ist Realit\u00e4t,\n                keine Ausnahme.<br><br>\n                <strong>Solange der Akku unbesch\u00e4digt ist und kein Liquid ausl\u00e4uft,\n                funktioniert das Ger\u00e4t einwandfrei.<\/strong> cvape verkauft Hardware.\n                F\u00fcr eingedr\u00fcckte Pappschachteln gibt es daher keine Erstattung.\n              <\/div>\n            <\/div>\n          <\/div>\n\n          <div class=\"cvfaq-item\">\n            <button class=\"cvfaq-q\" aria-expanded=\"false\" aria-controls=\"cvfaq-a-r3\" id=\"cvfaq-q-r3\">\n              <span>Kann ich unge\u00f6ffnete Einweg-Vapes zur\u00fcckschicken, wenn ich es mir anders \u00fcberlegt habe?<\/span>\n              <div class=\"cvfaq-chevron\" aria-hidden=\"true\">\n                <svg viewBox=\"0 0 24 24\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n              <\/div>\n            <\/button>\n            <div class=\"cvfaq-a\" id=\"cvfaq-a-r3\" role=\"region\" aria-labelledby=\"cvfaq-q-r3\">\n              <div class=\"cvfaq-a-inner\">\n                Ja \u2014 aber <strong>nur bei vollst\u00e4ndig unge\u00f6ffneten Ger\u00e4ten mit intaktem\n                Originalsiegel.<\/strong> Die Folie muss unber\u00fchrt sein.<br><br>\n                Ge\u00f6ffnete Vapes werden aus strengen hygienischen Gr\u00fcnden grunds\u00e4tzlich\n                nicht zur\u00fcckgenommen. Wer das Siegel bricht, beh\u00e4lt das Ger\u00e4t. Punkt.\n                Das gilt ohne Ausnahme.\n              <\/div>\n            <\/div>\n          <\/div>\n\n          <div class=\"cvfaq-item\">\n            <button class=\"cvfaq-q\" aria-expanded=\"false\" aria-controls=\"cvfaq-a-r4\" id=\"cvfaq-q-r4\">\n              <span>Ich habe die falsche Variante oder zu wenige Einheiten erhalten \u2014 was jetzt?<\/span>\n              <div class=\"cvfaq-chevron\" aria-hidden=\"true\">\n                <svg viewBox=\"0 0 24 24\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n              <\/div>\n            <\/button>\n            <div class=\"cvfaq-a\" id=\"cvfaq-a-r4\" role=\"region\" aria-labelledby=\"cvfaq-q-r4\">\n              <div class=\"cvfaq-a-inner\">\n                Packfehler passieren. Wenn statt der bestellten 10k-Puffs-Variante\n                eine 7k ankommt, oder die falsche Geschmacksrichtung \u2014\n                <strong>Foto der gelieferten Ware machen<\/strong> und zusammen mit dem\n                Bestellformular an den Support schicken.<br><br>\n                Bei eindeutigem Packfehler: Umtausch oder Nachlieferung der fehlenden\n                Einheiten. Kein Diskussionsbedarf.\n              <\/div>\n            <\/div>\n          <\/div>\n\n        <\/div><!-- \/cvfaq-list -->\n      <\/section>\n\n      <!-- \u2550\u2550 CVAPE ADVANTAGE \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 -->\n      <div class=\"cvfaq-advantage cvfaq-reveal\" aria-label=\"cvape Vorteile\">\n        <div>\n          <span class=\"cvfaq-label\">Warum cvape<\/span>\n          <h2>Direkt ab Fabrik. Seit fast einem Jahrzehnt.<\/h2>\n          <p>\n            cvape ist keine Handelsplattform, kein Importeur, kein Reseller.\n            Wir sind die Fabrik \u2014 und gleichzeitig offizieller Distributor f\u00fcr\n            RandM Tornado, JNR, Bang Vape, Waspe und Vozol. 2019 von der\n            Vape Industry Association als \u201eUnternehmer des Jahres&#8220; ausgezeichnet.\n            Denn Zwischenh\u00e4ndler braucht niemand.\n          <\/p>\n        <\/div>\n        <div class=\"cvfaq-adv-list\">\n          <div class=\"cvfaq-adv-item\">\n            <span class=\"cvfaq-adv-item-icon\">\ud83c\udfed<\/span>\n            <h4>Eigene Fabrik<\/h4>\n            <p>100% Originalware \u2014 direkt vom Band.<\/p>\n          <\/div>\n          <div class=\"cvfaq-adv-item\">\n            <span class=\"cvfaq-adv-item-icon\">\u26a1<\/span>\n            <h4>Fabrikpreise<\/h4>\n            <p>Gro\u00dfhandel ab 50 St\u00fcck. Kein Distributor-Aufschlag.<\/p>\n          <\/div>\n          <div class=\"cvfaq-adv-item\">\n            <span class=\"cvfaq-adv-item-icon\">\ud83d\ude9a<\/span>\n            <h4>EU-Lager<\/h4>\n            <p>Lieferung binnen 1\u20135 Tagen. DDP inklusive.<\/p>\n          <\/div>\n          <div class=\"cvfaq-adv-item\">\n            <span class=\"cvfaq-adv-item-icon\">\ud83e\udd1d<\/span>\n            <h4>Harm Reduction<\/h4>\n            <p>Aktives Mitglied \u2014 TPD-Standard, 2% Nikotin max.<\/p>\n          <\/div>\n        <\/div>\n      <\/div>\n\n    <\/div><!-- \/cvfaq-container -->\n  <\/main>\n\n  <!-- \u2500\u2500 FOOTER CTA \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n  <footer class=\"cvfaq-footer\" aria-label=\"Kontakt und Support\">\n    <div class=\"cvfaq-container\">\n      <div class=\"cvfaq-footer-brand\">\n        <div class=\"cvfaq-footer-dot\" aria-hidden=\"true\"><\/div>\n        <span class=\"cvfaq-footer-name\">CVAPE<\/span>\n      <\/div>\n      <p>Deine Frage ist nicht dabei? Unser Support antwortet direkt \u2014 ohne Ticket-Nummern,\n        ohne Warteschleife. Direkt, wie es Gro\u00dfhandel sein sollte.<\/p>\n      <a href=\"mailto:info@cvape.de\" class=\"cvfaq-footer-btn\">\n        <svg width=\"16\" height=\"16\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\">\n          <path d=\"M4 4h16c1.1 0 2 .9 2 2v12c0 1.1-.9 2-2 2H4c-1.1 0-2-.9-2-2V6c0-1.1.9-2 2-2z\"\/>\n          <polyline points=\"22,6 12,13 2,6\"\/>\n        <\/svg>\n        Support kontaktieren\n      <\/a>\n    <\/div>\n  <\/footer>\n\n<\/div><!-- \/#cvape-faq-page -->\n\n<!-- \u2500\u2500 SCRIPTS: vollst\u00e4ndig auf #cvape-faq-page beschr\u00e4nkt \u2500\u2500 -->\n<script>\n(function () {\n  var root = document.getElementById('cvape-faq-page');\n  if (!root) return;\n\n  \/* \u2500\u2500 FAQ Accordion \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n  root.querySelectorAll('.cvfaq-q').forEach(function (btn) {\n    btn.addEventListener('click', function () {\n      var item = btn.closest('.cvfaq-item');\n      var isOpen = item.classList.contains('open');\n      root.querySelectorAll('.cvfaq-item.open').forEach(function (el) {\n        el.classList.remove('open');\n        el.querySelector('.cvfaq-q').setAttribute('aria-expanded', 'false');\n      });\n      if (!isOpen) {\n        item.classList.add('open');\n        btn.setAttribute('aria-expanded', 'true');\n      }\n    });\n  });\n\n  \/* \u2500\u2500 Scroll Reveal \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n  var revealObserver = new IntersectionObserver(function (entries) {\n    entries.forEach(function (entry) {\n      if (entry.isIntersecting) {\n        entry.target.classList.add('visible');\n        revealObserver.unobserve(entry.target);\n      }\n    });\n  }, { threshold: 0.07 });\n\n  root.querySelectorAll('.cvfaq-reveal').forEach(function (el) {\n    revealObserver.observe(el);\n  });\n\n  \/* \u2500\u2500 Donut Chart Animation \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n  \/\/ Circumference = 2\u03c0 \u00d7 56 \u2248 351.86\n  var C = 351.86;\n  var segments = [\n    { id: 'cvfaq-ds1', len: 140.74, offset: 0 },            \/\/ Kreditkarte 40%\n    { id: 'cvfaq-ds2', len: 105.56, offset: -140.74 },       \/\/ SEPA 30%\n    { id: 'cvfaq-ds3', len: 70.37,  offset: -246.30 },       \/\/ PayPal 20%\n    { id: 'cvfaq-ds4', len: 35.19,  offset: -316.67 }        \/\/ Krypto 10%\n  ];\n\n  var donutWrap = root.querySelector('.cvfaq-chart-wrap');\n  var donutAnimated = false;\n\n  var donutObserver = new IntersectionObserver(function (entries) {\n    if (entries[0].isIntersecting && !donutAnimated) {\n      donutAnimated = true;\n      segments.forEach(function (seg) {\n        var el = document.getElementById(seg.id);\n        if (!el) return;\n        el.style.transition = 'stroke-dashoffset 1.4s cubic-bezier(0.4,0,0.2,1)';\n        el.setAttribute('stroke-dashoffset', String(seg.offset));\n      });\n    }\n  }, { threshold: 0.3 });\n\n  if (donutWrap) donutObserver.observe(donutWrap);\n\n  \/* \u2500\u2500 Delivery Bar Animation \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n  var barEU = document.getElementById('cvfaq-bar-eu');\n  var barCN = document.getElementById('cvfaq-bar-cn');\n  var barsAnimated = false;\n\n  var barObserver = new IntersectionObserver(function (entries) {\n    if (entries[0].isIntersecting && !barsAnimated) {\n      barsAnimated = true;\n      if (barEU) barEU.style.width = '25%';\n      if (barCN) barCN.style.width = '100%';\n    }\n  }, { threshold: 0.3 });\n\n  var compareSection = root.querySelector('.cvfaq-delivery-compare');\n  if (compareSection) barObserver.observe(compareSection);\n\n})();\n<\/script>\n\n","protected":false},"excerpt":{"rendered":"<p>Seit 2017 direkt ab Fabrik FAQ \u2014 Klartext.Kein Marketing-Blabla. F\u00fcnf Jahre Vape-Gro\u00dfhandel. Tausende Bestellungen. Immer wieder dieselben Fragen. Hier die ehrlichen Antworten \u2014 direkt von der Fabrik. 2017 Fabrik gegr\u00fcndet \u2014 null Zwischenh\u00e4ndler seitdem DDP Zoll inklusive \u2014 f\u00fcr die meisten EU-L\u00e4nder 1\u20135 Werktage aus EU-Lager \u2014 Tracking ab Tag 1 &lt;1% DOA-Quote \u2014 unter [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":"","inline_featured_image":false,"footnotes":""},"class_list":["post-1213","page","type-page","status-publish","hentry"],"blocksy_meta":{"page_structure_type":"type-2","styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6},"has_hero_section":"disabled"},"_links":{"self":[{"href":"https:\/\/cvape.de\/fr\/wp-json\/wp\/v2\/pages\/1213","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cvape.de\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cvape.de\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cvape.de\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cvape.de\/fr\/wp-json\/wp\/v2\/comments?post=1213"}],"version-history":[{"count":5,"href":"https:\/\/cvape.de\/fr\/wp-json\/wp\/v2\/pages\/1213\/revisions"}],"predecessor-version":[{"id":5169,"href":"https:\/\/cvape.de\/fr\/wp-json\/wp\/v2\/pages\/1213\/revisions\/5169"}],"wp:attachment":[{"href":"https:\/\/cvape.de\/fr\/wp-json\/wp\/v2\/media?parent=1213"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}