{"id":11,"date":"2026-04-30T08:27:46","date_gmt":"2026-04-30T08:27:46","guid":{"rendered":"https:\/\/cvape.de\/?page_id=11"},"modified":"2026-05-15T01:44:19","modified_gmt":"2026-05-15T01:44:19","slug":"rueckgabe-erstattung","status":"publish","type":"page","link":"https:\/\/cvape.de\/fr\/rueckgabe-erstattung\/","title":{"rendered":"R\u00fcckgabe &amp; Erstattung"},"content":{"rendered":"\n<!-- \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\n     CVAPE R\u00fcckgabe & Erstattung \u2014 WordPress Custom HTML\n     Scoped: #cvape-rueckgabe \u2014 kein Einfluss auf WP-Theme\n     \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 -->\n\n<!-- \u2500\u2500 FAQ SCHEMA \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Wie lange habe ich Zeit, defekte Einweg-Vapes zu melden?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"3 Tage ab Lieferdatum \u2014 nicht 7, nicht 14. Einweg-Vapes sind Verbrauchsartikel, keine Elektronik aus dem Fachhandel. Pr\u00fcfe alle Artikel direkt beim Erhalt auf sichtbare Defekte. Nach Ablauf dieser Frist k\u00f6nnen weder R\u00fcckerstattung noch Umtausch angeboten werden, unabh\u00e4ngig vom Grund.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Welche Vape-Produkte sind grunds\u00e4tzlich vom R\u00fcckgaberecht ausgeschlossen?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Aus hygienischen Gr\u00fcnden ohne Ausnahme ausgeschlossen: E-Liquids, Nikotinsalze, Mundst\u00fccke, Kartuschen, Coils, Tanks, Verdampfer, Batterien, Ladeger\u00e4te, Dr\u00e4hte und Watte. Au\u00dferdem: Gro\u00dfhandelsbestellungen ab 10 St\u00fcck, kostenlose Muster, ge\u00f6ffnete einwandfreie Artikel und individuell konfigurierte Bestellungen \u00fcber Vertriebspartner.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Was passiert, wenn mein Paket wegen falscher Adresse zur\u00fcckkommt?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Kommt ein Paket wegen falscher Adressangabe oder Ablehnung durch den Empf\u00e4nger zur\u00fcck und du forderst eine Erstattung an, werden 30 % des Bestellwerts als Bearbeitungsgeb\u00fchr einbehalten. Das sind keine Strafgeb\u00fchren \u2014 das deckt Carrier-R\u00fccksendekosten und Lagerbearbeitung ab.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Wie lange dauert die R\u00fcckerstattung nach Genehmigung?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"3 bis 7 Werktage R\u00fcckbuchung auf die urspr\u00fcngliche Zahlungsmethode nach abgeschlossener Pr\u00fcfung. Zus\u00e4tzlich bis zu 10 Banktage, bis der Betrag tats\u00e4chlich sichtbar ist. Versandkosten werden in keinem Fall erstattet \u2014 weder Hin- noch R\u00fcckversand.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Muss ich den R\u00fcckversand defekter Vapes selbst bezahlen?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Ja. Der R\u00fcckversand erfolgt auf eigene Kosten mit eigenem Versandetikett. Transportsch\u00e4den durch mangelhafte Verpackung gehen zu Lasten des Absenders. Nach Eingang bei uns: 1 bis 3 Werktage f\u00fcr Pr\u00fcfung und abschlie\u00dfende Bearbeitung.\"\n      }\n    }\n  ]\n}\n<\/script>\n\n<!-- \u2500\u2500 GOOGLE FONTS \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\" \/>\n<link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin \/>\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Fraunces:ital,opsz,wght@0,9..144,300;0,9..144,600;0,9..144,700;1,9..144,300&#038;family=Jost:wght@300;400;500;600&#038;display=swap\" rel=\"stylesheet\" \/>\n\n<style>\n\/* \u2500\u2500\u2500 TOKENS \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n#cvape-rueckgabe {\n  --cvr-brand:     #B55D38;\n  --cvr-brand-dk:  #8C3D1E;\n  --cvr-brand-lt:  #D4835C;\n  --cvr-cream:     #FAF6F1;\n  --cvr-warm:      #F3EBE2;\n  --cvr-alt:       #EDE3D8;\n  --cvr-charcoal:  #1E1914;\n  --cvr-text:      #2E2319;\n  --cvr-muted:     #7A6555;\n  --cvr-gold:      #C49A6C;\n  --cvr-gold-lt:   #E8CDA8;\n  --cvr-teal:      #2A7B6F;\n  --cvr-teal-lt:   #4DC1AE;\n  --cvr-white:     #FFFFFF;\n  --cvr-r:         12px;\n  --cvr-rl:        24px;\n\n  font-family: 'Jost', sans-serif;\n  background: var(--cvr-cream);\n  color: var(--cvr-text);\n  line-height: 1.75;\n  font-size: 17px;\n  -webkit-font-smoothing: antialiased;\n}\n#cvape-rueckgabe *, #cvape-rueckgabe *::before, #cvape-rueckgabe *::after {\n  box-sizing: border-box; margin: 0; padding: 0;\n}\n#cvape-rueckgabe h1, #cvape-rueckgabe h2, #cvape-rueckgabe h3, #cvape-rueckgabe h4 {\n  font-family: 'Fraunces', serif; line-height: 1.2;\n}\n#cvape-rueckgabe a { color: inherit; }\n\n\/* \u2500\u2500\u2500 HERO \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n#cvape-rueckgabe .cvr-hero {\n  position: relative; min-height: 62vh;\n  display: flex; align-items: flex-end; overflow: hidden;\n}\n#cvape-rueckgabe .cvr-hero-img {\n  position: absolute; inset: 0;\n  width: 100%; height: 100%;\n  object-fit: cover; object-position: center 50%;\n}\n#cvape-rueckgabe .cvr-hero-overlay {\n  position: absolute; inset: 0;\n  background: linear-gradient(155deg,\n    rgba(26,18,12,0.06) 0%,\n    rgba(26,18,12,0.52) 45%,\n    rgba(26,18,12,0.94) 100%);\n}\n#cvape-rueckgabe .cvr-hero-content {\n  position: relative; z-index: 2;\n  padding: 72px 6vw 64px; max-width: 860px;\n}\n#cvape-rueckgabe .cvr-badge {\n  display: inline-flex; align-items: center; gap: 8px;\n  background: rgba(181,93,56,0.20);\n  border: 1px solid rgba(181,93,56,0.50);\n  backdrop-filter: blur(8px);\n  color: var(--cvr-gold-lt);\n  font-size: 11.5px; font-weight: 600;\n  letter-spacing: 0.14em; text-transform: uppercase;\n  padding: 7px 16px; border-radius: 100px; margin-bottom: 26px;\n}\n#cvape-rueckgabe .cvr-badge::before {\n  content: ''; width: 6px; height: 6px;\n  background: var(--cvr-brand-lt); border-radius: 50%;\n}\n#cvape-rueckgabe .cvr-hero h1 {\n  font-size: clamp(2.1rem, 4.2vw, 3.6rem);\n  font-weight: 700; color: var(--cvr-white);\n  letter-spacing: -0.02em; margin-bottom: 18px;\n}\n#cvape-rueckgabe .cvr-hero h1 em { font-style: italic; color: var(--cvr-brand-lt); }\n#cvape-rueckgabe .cvr-hero-sub {\n  font-size: 1.04rem; color: rgba(250,246,241,0.68);\n  max-width: 600px; font-weight: 300; line-height: 1.65;\n}\n\n\/* \u2500\u2500\u2500 STRIP \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n#cvape-rueckgabe .cvr-strip { background: var(--cvr-charcoal); padding: 44px 0; }\n#cvape-rueckgabe .cvr-strip-inner {\n  max-width: 1120px; margin: 0 auto; padding: 0 5vw;\n  display: grid; grid-template-columns: repeat(4, 1fr);\n}\n#cvape-rueckgabe .cvr-stat {\n  padding: 0 28px;\n  border-right: 1px solid rgba(255,255,255,0.09);\n}\n#cvape-rueckgabe .cvr-stat:first-child { padding-left: 0; }\n#cvape-rueckgabe .cvr-stat:last-child { border-right: none; }\n#cvape-rueckgabe .cvr-stat-num {\n  font-family: 'Fraunces', serif; font-size: 2.1rem; font-weight: 700;\n  color: var(--cvr-brand-lt); line-height: 1; display: block; margin-bottom: 6px;\n}\n#cvape-rueckgabe .cvr-stat p {\n  font-size: 0.79rem; color: rgba(255,255,255,0.46);\n  text-transform: uppercase; letter-spacing: 0.08em; font-weight: 500;\n}\n\n\/* \u2500\u2500\u2500 LAYOUT HELPERS \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n#cvape-rueckgabe .cvr-container { max-width: 1120px; margin: 0 auto; padding: 0 5vw; }\n#cvape-rueckgabe .cvr-label {\n  display: inline-block; font-size: 11px; font-weight: 600;\n  letter-spacing: 0.18em; text-transform: uppercase;\n  color: var(--cvr-brand); margin-bottom: 14px;\n}\n#cvape-rueckgabe .cvr-label-lt {\n  display: inline-block; font-size: 11px; font-weight: 600;\n  letter-spacing: 0.18em; text-transform: uppercase;\n  color: var(--cvr-gold-lt); margin-bottom: 14px;\n}\n#cvape-rueckgabe .cvr-section { margin-bottom: 88px; }\n#cvape-rueckgabe .cvr-section-h2 {\n  font-size: clamp(1.7rem, 2.8vw, 2.5rem); font-weight: 700;\n  color: var(--cvr-charcoal); letter-spacing: -0.016em; margin-bottom: 16px;\n}\n#cvape-rueckgabe .cvr-section-lead {\n  color: var(--cvr-muted); font-weight: 300; font-size: 0.97rem;\n  line-height: 1.76; max-width: 780px; margin-bottom: 44px;\n}\n#cvape-rueckgabe .cvr-section-lead strong { color: var(--cvr-text); font-weight: 600; }\n\n\/* \u2500\u2500\u2500 FRIST HIGHLIGHT BOX \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n#cvape-rueckgabe .cvr-frist-grid {\n  display: grid; grid-template-columns: 1fr 380px; gap: 56px; align-items: start;\n}\n#cvape-rueckgabe .cvr-frist-box {\n  background: linear-gradient(135deg, var(--cvr-brand) 0%, var(--cvr-brand-dk) 100%);\n  border-radius: var(--cvr-rl); padding: 40px 44px;\n  position: relative; overflow: hidden;\n}\n#cvape-rueckgabe .cvr-frist-box::before {\n  content: ''; position: absolute; top: -40px; right: -40px;\n  width: 180px; height: 180px; border-radius: 50%;\n  background: rgba(255,255,255,0.07); pointer-events: none;\n}\n#cvape-rueckgabe .cvr-frist-num {\n  font-family: 'Fraunces', serif; font-size: 5.5rem; font-weight: 700;\n  color: rgba(255,255,255,0.95); line-height: 1; display: block;\n  letter-spacing: -0.04em;\n}\n#cvape-rueckgabe .cvr-frist-unit {\n  font-family: 'Fraunces', serif; font-size: 1.8rem; font-weight: 300;\n  font-style: italic; color: rgba(255,255,255,0.75); display: block;\n  margin-bottom: 20px; letter-spacing: -0.01em;\n}\n#cvape-rueckgabe .cvr-frist-box p {\n  font-size: 0.88rem; color: rgba(255,255,255,0.65); font-weight: 300;\n  line-height: 1.65; border-top: 1px solid rgba(255,255,255,0.18); padding-top: 18px;\n}\n#cvape-rueckgabe .cvr-frist-box p strong { color: rgba(255,255,255,0.90); font-weight: 600; }\n\n\/* \u2500\u2500\u2500 CANCEL BOX (Adress\/Storno) \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n#cvape-rueckgabe .cvr-cancel-grid {\n  display: grid; grid-template-columns: 1fr 1fr; gap: 24px; margin-bottom: 0;\n}\n#cvape-rueckgabe .cvr-info-card {\n  border-radius: var(--cvr-rl); padding: 32px 36px;\n  border: 1px solid; display: flex; flex-direction: column; gap: 14px;\n}\n#cvape-rueckgabe .cvr-info-card-ok {\n  background: rgba(42,123,111,0.06);\n  border-color: rgba(42,123,111,0.22);\n}\n#cvape-rueckgabe .cvr-info-card-warn {\n  background: rgba(181,93,56,0.06);\n  border-color: rgba(181,93,56,0.22);\n}\n#cvape-rueckgabe .cvr-info-card-icon {\n  width: 44px; height: 44px; border-radius: 11px;\n  display: flex; align-items: center; justify-content: center;\n}\n#cvape-rueckgabe .cvr-info-card-icon svg {\n  width: 20px; height: 20px; fill: none; stroke: currentColor;\n  stroke-width: 2; stroke-linecap: round; stroke-linejoin: round;\n}\n#cvape-rueckgabe .cvr-info-card-icon-ok {\n  background: rgba(42,123,111,0.14); color: var(--cvr-teal);\n}\n#cvape-rueckgabe .cvr-info-card-icon-warn {\n  background: rgba(181,93,56,0.14); color: var(--cvr-brand);\n}\n#cvape-rueckgabe .cvr-info-card h3 {\n  font-size: 1.05rem; font-weight: 700; color: var(--cvr-charcoal); line-height: 1.3;\n}\n#cvape-rueckgabe .cvr-info-card p {\n  font-size: 0.93rem; color: var(--cvr-muted); font-weight: 300; line-height: 1.72;\n}\n#cvape-rueckgabe .cvr-info-card p strong { color: var(--cvr-text); font-weight: 600; }\n\n\/* \u2500\u2500\u2500 COMPARISON SECTION \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n#cvape-rueckgabe .cvr-compare-dark {\n  background: var(--cvr-charcoal); padding: 72px 0; margin: 0 0 88px;\n  position: relative; overflow: hidden;\n}\n#cvape-rueckgabe .cvr-compare-dark::before {\n  content: ''; position: absolute; top: -100px; right: -80px;\n  width: 360px; height: 360px; border-radius: 50%;\n  background: radial-gradient(circle, rgba(181,93,56,0.10) 0%, transparent 70%);\n  pointer-events: none;\n}\n#cvape-rueckgabe .cvr-compare-grid {\n  display: grid; grid-template-columns: 1fr 1fr; gap: 28px;\n}\n#cvape-rueckgabe .cvr-cmp-card {\n  border-radius: var(--cvr-rl); padding: 34px 36px;\n  display: flex; flex-direction: column;\n}\n#cvape-rueckgabe .cvr-cmp-card-accept {\n  background: rgba(42,123,111,0.12);\n  border: 1px solid rgba(42,123,111,0.28);\n}\n#cvape-rueckgabe .cvr-cmp-card-reject {\n  background: rgba(181,93,56,0.10);\n  border: 1px solid rgba(181,93,56,0.28);\n}\n#cvape-rueckgabe .cvr-cmp-head {\n  display: flex; align-items: center; gap: 14px; margin-bottom: 26px;\n}\n#cvape-rueckgabe .cvr-cmp-dot {\n  width: 38px; height: 38px; border-radius: 10px;\n  display: flex; align-items: center; justify-content: center; flex-shrink: 0;\n}\n#cvape-rueckgabe .cvr-cmp-dot svg {\n  width: 18px; height: 18px; fill: none; stroke: currentColor;\n  stroke-width: 2.5; stroke-linecap: round; stroke-linejoin: round;\n}\n#cvape-rueckgabe .cvr-cmp-dot-accept { background: rgba(42,123,111,0.25); color: var(--cvr-teal-lt); }\n#cvape-rueckgabe .cvr-cmp-dot-reject { background: rgba(181,93,56,0.25); color: var(--cvr-brand-lt); }\n#cvape-rueckgabe .cvr-cmp-head h3 {\n  font-size: 1.08rem; font-weight: 700; line-height: 1.3;\n}\n#cvape-rueckgabe .cvr-cmp-card-accept .cvr-cmp-head h3 { color: var(--cvr-teal-lt); }\n#cvape-rueckgabe .cvr-cmp-card-reject .cvr-cmp-head h3 { color: var(--cvr-brand-lt); }\n#cvape-rueckgabe .cvr-cmp-list { display: flex; flex-direction: column; gap: 13px; }\n#cvape-rueckgabe .cvr-cmp-item {\n  display: flex; align-items: flex-start; gap: 12px;\n}\n#cvape-rueckgabe .cvr-cmp-item-icon {\n  width: 22px; height: 22px; min-width: 22px; border-radius: 5px;\n  display: flex; align-items: center; justify-content: center; margin-top: 2px;\n}\n#cvape-rueckgabe .cvr-cmp-item-icon svg {\n  width: 11px; height: 11px; fill: none; stroke: currentColor;\n  stroke-width: 3; stroke-linecap: round; stroke-linejoin: round;\n}\n#cvape-rueckgabe .cvr-cmp-card-accept .cvr-cmp-item-icon {\n  background: rgba(42,123,111,0.20); color: var(--cvr-teal-lt);\n}\n#cvape-rueckgabe .cvr-cmp-card-reject .cvr-cmp-item-icon {\n  background: rgba(181,93,56,0.20); color: var(--cvr-brand-lt);\n}\n#cvape-rueckgabe .cvr-cmp-item p {\n  font-size: 0.90rem; color: rgba(255,255,255,0.60); font-weight: 300; line-height: 1.58;\n}\n#cvape-rueckgabe .cvr-cmp-item p strong { color: rgba(255,255,255,0.88); font-weight: 600; }\n#cvape-rueckgabe .cvr-cmp-footer {\n  margin-top: 22px; padding-top: 18px;\n  border-top: 1px solid rgba(255,255,255,0.10);\n  font-size: 0.83rem; color: rgba(255,255,255,0.38); font-weight: 300; line-height: 1.58;\n}\n#cvape-rueckgabe .cvr-cmp-footer strong { font-weight: 600; }\n#cvape-rueckgabe .cvr-cmp-card-accept .cvr-cmp-footer strong { color: var(--cvr-teal-lt); }\n#cvape-rueckgabe .cvr-cmp-card-reject .cvr-cmp-footer strong { color: var(--cvr-brand-lt); }\n\n\/* \u2500\u2500\u2500 PROCESS STEPS \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n#cvape-rueckgabe .cvr-steps { display: flex; flex-direction: column; gap: 0; }\n#cvape-rueckgabe .cvr-step {\n  display: flex; gap: 28px; align-items: flex-start; position: relative;\n}\n#cvape-rueckgabe .cvr-step:not(:last-child) { padding-bottom: 32px; }\n#cvape-rueckgabe .cvr-step-left {\n  display: flex; flex-direction: column; align-items: center; flex-shrink: 0;\n}\n#cvape-rueckgabe .cvr-step-num {\n  width: 46px; height: 46px; border-radius: 50%;\n  background: linear-gradient(135deg, var(--cvr-brand), var(--cvr-brand-lt));\n  display: flex; align-items: center; justify-content: center;\n  font-family: 'Fraunces', serif; font-size: 1.05rem; font-weight: 700;\n  color: white; flex-shrink: 0;\n}\n#cvape-rueckgabe .cvr-step-line {\n  width: 2px; flex: 1; min-height: 28px;\n  background: linear-gradient(180deg, var(--cvr-brand-lt), var(--cvr-alt));\n  margin-top: 6px;\n}\n#cvape-rueckgabe .cvr-step:last-child .cvr-step-line { display: none; }\n#cvape-rueckgabe .cvr-step-body { padding-top: 8px; flex: 1; }\n#cvape-rueckgabe .cvr-step-badge {\n  display: inline-block; font-size: 0.72rem; font-weight: 600;\n  letter-spacing: 0.10em; text-transform: uppercase;\n  color: var(--cvr-brand); background: var(--cvr-warm);\n  border-radius: 100px; padding: 3px 10px; margin-bottom: 8px;\n}\n#cvape-rueckgabe .cvr-step h3 {\n  font-size: 1.04rem; font-weight: 600; color: var(--cvr-charcoal);\n  margin-bottom: 8px; line-height: 1.3;\n}\n#cvape-rueckgabe .cvr-step p {\n  font-size: 0.91rem; color: var(--cvr-muted); font-weight: 300; line-height: 1.68;\n}\n#cvape-rueckgabe .cvr-step p strong { color: var(--cvr-text); font-weight: 600; }\n\n\/* \u2500\u2500\u2500 FEES DARK BOXES \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n#cvape-rueckgabe .cvr-fees-grid {\n  display: grid; grid-template-columns: 1fr 1fr; gap: 28px; margin-bottom: 0;\n}\n#cvape-rueckgabe .cvr-fee-box {\n  background: var(--cvr-charcoal); border-radius: var(--cvr-rl);\n  padding: 34px 36px; position: relative; overflow: hidden;\n}\n#cvape-rueckgabe .cvr-fee-box::before {\n  content: ''; position: absolute; bottom: -30px; right: -30px;\n  width: 120px; height: 120px; border-radius: 50%;\n  background: radial-gradient(circle, rgba(181,93,56,0.14) 0%, transparent 70%);\n  pointer-events: none;\n}\n#cvape-rueckgabe .cvr-fee-pct {\n  font-family: 'Fraunces', serif; font-size: 4rem; font-weight: 700;\n  color: var(--cvr-brand-lt); line-height: 1; display: block; margin-bottom: 4px;\n  letter-spacing: -0.03em;\n}\n#cvape-rueckgabe .cvr-fee-box h3 {\n  font-size: 1.02rem; font-weight: 700; color: var(--cvr-white);\n  margin-bottom: 12px; line-height: 1.3;\n}\n#cvape-rueckgabe .cvr-fee-box p {\n  font-size: 0.88rem; color: rgba(255,255,255,0.52); font-weight: 300;\n  line-height: 1.68; border-top: 1px solid rgba(255,255,255,0.10); padding-top: 14px;\n}\n#cvape-rueckgabe .cvr-fee-box p strong { color: rgba(255,255,255,0.82); font-weight: 600; }\n\n\/* \u2500\u2500\u2500 REQUIREMENTS CHECKLIST \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n#cvape-rueckgabe .cvr-req-list {\n  display: grid; grid-template-columns: 1fr 1fr; gap: 16px;\n}\n#cvape-rueckgabe .cvr-req-item {\n  display: flex; align-items: flex-start; gap: 14px;\n  background: var(--cvr-white); border: 1px solid rgba(181,93,56,0.10);\n  border-radius: var(--cvr-r); padding: 18px 20px;\n}\n#cvape-rueckgabe .cvr-req-icon {\n  width: 34px; height: 34px; min-width: 34px; border-radius: 8px;\n  background: var(--cvr-warm); display: flex; align-items: center;\n  justify-content: center; flex-shrink: 0;\n}\n#cvape-rueckgabe .cvr-req-icon svg {\n  width: 15px; height: 15px; fill: none; stroke: var(--cvr-brand);\n  stroke-width: 2.2; stroke-linecap: round; stroke-linejoin: round;\n}\n#cvape-rueckgabe .cvr-req-text {\n  font-size: 0.88rem; color: var(--cvr-muted); font-weight: 300; line-height: 1.60;\n}\n#cvape-rueckgabe .cvr-req-text strong { color: var(--cvr-text); font-weight: 600; }\n\n\/* \u2500\u2500\u2500 DATA VIZ SECTION \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n#cvape-rueckgabe .cvr-data-section {\n  background: var(--cvr-charcoal); border-radius: var(--cvr-rl);\n  padding: 52px 56px; margin-bottom: 88px;\n  display: grid; grid-template-columns: 1fr 300px;\n  gap: 64px; align-items: center;\n  overflow: hidden; position: relative;\n}\n#cvape-rueckgabe .cvr-data-section::before {\n  content: ''; position: absolute; top: -80px; right: -80px;\n  width: 280px; height: 280px; border-radius: 50%;\n  background: radial-gradient(circle, rgba(181,93,56,0.14) 0%, transparent 70%);\n  pointer-events: none;\n}\n#cvape-rueckgabe .cvr-data-section h2 {\n  font-size: clamp(1.5rem, 2.5vw, 2rem); color: var(--cvr-white); margin-bottom: 12px;\n}\n#cvape-rueckgabe .cvr-data-section > div:first-child > p {\n  color: rgba(250,246,241,0.54); font-weight: 300;\n  font-size: 0.95rem; line-height: 1.72; margin-bottom: 36px;\n}\n\/* Bars *\/\n#cvape-rueckgabe .cvr-bars { display: flex; flex-direction: column; gap: 22px; }\n#cvape-rueckgabe .cvr-bar-meta {\n  display: flex; justify-content: space-between; align-items: baseline; margin-bottom: 8px;\n}\n#cvape-rueckgabe .cvr-bar-meta-left { font-size: 0.82rem; color: rgba(255,255,255,0.52); font-weight: 400; }\n#cvape-rueckgabe .cvr-bar-meta-right { font-family: 'Fraunces', serif; font-size: 1.05rem; font-weight: 700; }\n#cvape-rueckgabe .cvr-bar-track { background: rgba(255,255,255,0.08); border-radius: 100px; height: 10px; overflow: hidden; }\n#cvape-rueckgabe .cvr-bar-fill { height: 100%; border-radius: 100px; width: 0; transition: width 1.4s cubic-bezier(0.4,0,0.2,1); }\n#cvape-rueckgabe .cvr-bar-row:nth-child(1) .cvr-bar-meta-right { color: var(--cvr-brand-lt); }\n#cvape-rueckgabe .cvr-bar-row:nth-child(2) .cvr-bar-meta-right { color: var(--cvr-teal-lt); }\n#cvape-rueckgabe .cvr-bar-row:nth-child(3) .cvr-bar-meta-right { color: var(--cvr-gold-lt); }\n#cvape-rueckgabe .cvr-bar-row:nth-child(1) .cvr-bar-fill { background: linear-gradient(90deg, var(--cvr-brand), var(--cvr-brand-lt)); }\n#cvape-rueckgabe .cvr-bar-row:nth-child(2) .cvr-bar-fill { background: linear-gradient(90deg, var(--cvr-teal), var(--cvr-teal-lt)); }\n#cvape-rueckgabe .cvr-bar-row:nth-child(3) .cvr-bar-fill { background: linear-gradient(90deg, #7A6040, var(--cvr-gold-lt)); }\n\/* Donut *\/\n#cvape-rueckgabe .cvr-donut-wrap { position: relative; width: 220px; height: 220px; margin: 0 auto; }\n#cvape-rueckgabe .cvr-donut-svg { transform: rotate(-90deg); width: 220px; height: 220px; }\n#cvape-rueckgabe .cvr-donut-center {\n  position: absolute; inset: 0;\n  display: flex; flex-direction: column; align-items: center; justify-content: center;\n}\n#cvape-rueckgabe .cvr-donut-big {\n  font-family: 'Fraunces', serif; font-size: 2rem; font-weight: 700;\n  color: var(--cvr-teal-lt); line-height: 1;\n}\n#cvape-rueckgabe .cvr-donut-small {\n  font-size: 0.68rem; font-weight: 500; color: rgba(255,255,255,0.38);\n  text-transform: uppercase; letter-spacing: 0.08em; margin-top: 5px; text-align: center;\n}\n#cvape-rueckgabe .cvr-donut-legend { display: flex; flex-direction: column; gap: 10px; margin-top: 22px; }\n#cvape-rueckgabe .cvr-dl-item { display: flex; align-items: center; justify-content: space-between; gap: 10px; }\n#cvape-rueckgabe .cvr-dl-left { display: flex; align-items: center; gap: 10px; }\n#cvape-rueckgabe .cvr-dl-dot { width: 10px; height: 10px; border-radius: 50%; }\n#cvape-rueckgabe .cvr-dl-name { font-size: 0.84rem; color: rgba(255,255,255,0.56); }\n#cvape-rueckgabe .cvr-dl-val { font-size: 0.84rem; font-weight: 600; color: rgba(255,255,255,0.80); }\n\n\/* \u2500\u2500\u2500 ERSTATTUNG TIMELINE \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n#cvape-rueckgabe .cvr-refund-timeline {\n  display: grid; grid-template-columns: repeat(3, 1fr); gap: 0;\n  background: var(--cvr-white); border: 1px solid rgba(181,93,56,0.10);\n  border-radius: var(--cvr-rl); overflow: hidden;\n}\n#cvape-rueckgabe .cvr-rt-step {\n  padding: 28px 28px 32px; position: relative;\n  border-right: 1px solid rgba(181,93,56,0.08);\n}\n#cvape-rueckgabe .cvr-rt-step:last-child { border-right: none; }\n#cvape-rueckgabe .cvr-rt-step::before {\n  content: ''; position: absolute; top: 0; left: 0; right: 0; height: 3px;\n}\n#cvape-rueckgabe .cvr-rt-step:nth-child(1)::before { background: var(--cvr-brand); }\n#cvape-rueckgabe .cvr-rt-step:nth-child(2)::before { background: var(--cvr-teal); }\n#cvape-rueckgabe .cvr-rt-step:nth-child(3)::before { background: var(--cvr-gold); }\n#cvape-rueckgabe .cvr-rt-label {\n  font-size: 0.72rem; font-weight: 600; letter-spacing: 0.12em;\n  text-transform: uppercase; margin-bottom: 12px;\n}\n#cvape-rueckgabe .cvr-rt-step:nth-child(1) .cvr-rt-label { color: var(--cvr-brand); }\n#cvape-rueckgabe .cvr-rt-step:nth-child(2) .cvr-rt-label { color: var(--cvr-teal); }\n#cvape-rueckgabe .cvr-rt-step:nth-child(3) .cvr-rt-label { color: var(--cvr-gold); }\n#cvape-rueckgabe .cvr-rt-time {\n  font-family: 'Fraunces', serif; font-size: 1.9rem; font-weight: 700;\n  color: var(--cvr-charcoal); line-height: 1; margin-bottom: 10px;\n}\n#cvape-rueckgabe .cvr-rt-step h3 {\n  font-size: 0.93rem; font-weight: 600; color: var(--cvr-charcoal); margin-bottom: 8px;\n}\n#cvape-rueckgabe .cvr-rt-step p {\n  font-size: 0.85rem; color: var(--cvr-muted); font-weight: 300; line-height: 1.62;\n}\n\n\/* \u2500\u2500\u2500 MISC NOTES \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n#cvape-rueckgabe .cvr-note {\n  background: var(--cvr-warm); border-left: 3px solid var(--cvr-brand);\n  border-radius: 0 var(--cvr-r) var(--cvr-r) 0;\n  padding: 18px 22px; font-size: 0.92rem;\n  color: var(--cvr-muted); font-weight: 300; line-height: 1.70;\n}\n#cvape-rueckgabe .cvr-note strong { color: var(--cvr-text); font-weight: 600; }\n\n\/* \u2500\u2500\u2500 FAQ \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n#cvape-rueckgabe .cvr-faq-header { margin-bottom: 40px; }\n#cvape-rueckgabe .cvr-faq-header h2 {\n  font-size: clamp(1.7rem, 2.8vw, 2.4rem); font-weight: 700;\n  color: var(--cvr-charcoal); letter-spacing: -0.015em; margin-bottom: 10px;\n}\n#cvape-rueckgabe .cvr-faq-header p { color: var(--cvr-muted); font-weight: 300; }\n#cvape-rueckgabe .cvr-faq-list { display: flex; flex-direction: column; gap: 10px; }\n#cvape-rueckgabe .cvr-faq-item {\n  background: var(--cvr-white); border-radius: var(--cvr-r);\n  border: 1px solid rgba(181,93,56,0.10); overflow: hidden; transition: border-color 0.2s;\n}\n#cvape-rueckgabe .cvr-faq-item.open { border-color: rgba(181,93,56,0.28); }\n#cvape-rueckgabe .cvr-faq-q {\n  width: 100%; background: none; border: none; cursor: pointer;\n  padding: 22px 26px; display: flex; justify-content: space-between;\n  align-items: center; gap: 20px; text-align: left;\n}\n#cvape-rueckgabe .cvr-faq-q span {\n  font-family: 'Fraunces', serif; font-size: 1.00rem; font-weight: 600;\n  color: var(--cvr-charcoal); line-height: 1.4;\n}\n#cvape-rueckgabe .cvr-faq-chevron {\n  width: 30px; height: 30px; min-width: 30px; border-radius: 50%;\n  background: var(--cvr-warm); display: flex; align-items: center;\n  justify-content: center; transition: background 0.2s;\n}\n#cvape-rueckgabe .cvr-faq-chevron svg {\n  width: 14px; height: 14px; stroke: var(--cvr-brand); fill: none;\n  stroke-width: 2.5; transition: transform 0.3s ease;\n}\n#cvape-rueckgabe .cvr-faq-item.open .cvr-faq-chevron { background: var(--cvr-brand); }\n#cvape-rueckgabe .cvr-faq-item.open .cvr-faq-chevron svg { stroke: white; transform: rotate(180deg); }\n#cvape-rueckgabe .cvr-faq-a { max-height: 0; overflow: hidden; transition: max-height 0.38s ease; }\n#cvape-rueckgabe .cvr-faq-item.open .cvr-faq-a { max-height: 600px; }\n#cvape-rueckgabe .cvr-faq-a-inner {\n  padding: 18px 26px 22px; color: var(--cvr-muted); font-weight: 300;\n  font-size: 0.97rem; line-height: 1.78; border-top: 1px solid var(--cvr-warm);\n}\n#cvape-rueckgabe .cvr-faq-a-inner strong { color: var(--cvr-text); font-weight: 600; }\n\n\/* \u2500\u2500\u2500 CONTACT \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n#cvape-rueckgabe .cvr-contact-grid {\n  display: grid; grid-template-columns: repeat(3, 1fr); gap: 20px;\n}\n#cvape-rueckgabe .cvr-contact-card {\n  background: var(--cvr-white); border: 1px solid rgba(181,93,56,0.12);\n  border-radius: var(--cvr-rl); padding: 30px 28px;\n  display: flex; flex-direction: column; gap: 14px;\n  transition: border-color 0.2s, box-shadow 0.2s;\n  text-decoration: none;\n}\n#cvape-rueckgabe .cvr-contact-card:hover {\n  border-color: rgba(181,93,56,0.30);\n  box-shadow: 0 6px 24px rgba(181,93,56,0.10);\n}\n#cvape-rueckgabe .cvr-contact-icon {\n  width: 48px; height: 48px; border-radius: 12px;\n  display: flex; align-items: center; justify-content: center;\n}\n#cvape-rueckgabe .cvr-contact-icon svg { width: 22px; height: 22px; }\n#cvape-rueckgabe .cvr-ci-email { background: rgba(181,93,56,0.10); color: var(--cvr-brand); }\n#cvape-rueckgabe .cvr-ci-whatsapp { background: rgba(42,123,111,0.12); color: var(--cvr-teal); }\n#cvape-rueckgabe .cvr-ci-web { background: rgba(26,49,84,0.10); color: #1A3154; }\n#cvape-rueckgabe .cvr-contact-card h3 {\n  font-size: 1.00rem; font-weight: 700; color: var(--cvr-charcoal);\n}\n#cvape-rueckgabe .cvr-contact-card p {\n  font-size: 0.88rem; color: var(--cvr-muted); font-weight: 300; line-height: 1.62; flex: 1;\n}\n#cvape-rueckgabe .cvr-contact-card .cvr-contact-val {\n  font-size: 0.90rem; font-weight: 600; color: var(--cvr-brand);\n  display: flex; align-items: center; gap: 6px;\n}\n#cvape-rueckgabe .cvr-contact-val svg {\n  width: 12px; height: 12px; stroke: currentColor; fill: none;\n  stroke-width: 2; stroke-linecap: round; stroke-linejoin: round; flex-shrink: 0;\n}\n\n\/* \u2500\u2500\u2500 CVAPE BRAND NOTE \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n#cvape-rueckgabe .cvr-brand-note {\n  background: linear-gradient(135deg, var(--cvr-charcoal) 0%, #2B1C12 100%);\n  border-radius: var(--cvr-rl); padding: 40px 48px;\n  display: flex; align-items: center; gap: 40px;\n  overflow: hidden; position: relative; margin-bottom: 0;\n}\n#cvape-rueckgabe .cvr-brand-note::before {\n  content: ''; position: absolute; bottom: -60px; right: -60px;\n  width: 220px; height: 220px; border-radius: 50%;\n  background: radial-gradient(circle, rgba(181,93,56,0.14) 0%, transparent 70%);\n  pointer-events: none;\n}\n#cvape-rueckgabe .cvr-brand-note-icon {\n  width: 56px; height: 56px; min-width: 56px; border-radius: 14px;\n  background: linear-gradient(135deg, var(--cvr-brand), var(--cvr-brand-lt));\n  display: flex; align-items: center; justify-content: center;\n  font-family: 'Fraunces', serif; font-size: 1.4rem; font-weight: 700; color: white;\n}\n#cvape-rueckgabe .cvr-brand-note p {\n  font-size: 0.94rem; color: rgba(250,246,241,0.56); font-weight: 300; line-height: 1.70;\n}\n#cvape-rueckgabe .cvr-brand-note p strong { color: rgba(250,246,241,0.88); font-weight: 600; }\n\n\/* \u2500\u2500\u2500 FOOTER \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n#cvape-rueckgabe .cvr-footer { background: var(--cvr-charcoal); padding: 64px 0 72px; text-align: center; }\n#cvape-rueckgabe .cvr-footer-brand { display: inline-flex; align-items: center; gap: 10px; margin-bottom: 18px; }\n#cvape-rueckgabe .cvr-footer-dot {\n  width: 30px; height: 30px;\n  background: linear-gradient(135deg, var(--cvr-brand), var(--cvr-brand-lt)); border-radius: 7px;\n}\n#cvape-rueckgabe .cvr-footer-name {\n  font-family: 'Fraunces', serif; font-size: 1.35rem; font-weight: 700;\n  color: var(--cvr-white); letter-spacing: 0.04em;\n}\n#cvape-rueckgabe .cvr-footer p {\n  color: rgba(250,246,241,0.48); font-weight: 300;\n  font-size: 0.92rem; max-width: 480px; margin: 0 auto 24px; line-height: 1.7;\n}\n#cvape-rueckgabe .cvr-footer-btn {\n  display: inline-flex; align-items: center; gap: 8px;\n  background: var(--cvr-brand); color: var(--cvr-white);\n  text-decoration: none; padding: 13px 28px; border-radius: 100px;\n  font-weight: 600; font-size: 0.90rem; letter-spacing: 0.04em; transition: background 0.2s;\n}\n#cvape-rueckgabe .cvr-footer-btn:hover { background: var(--cvr-brand-dk); }\n\n\/* \u2500\u2500\u2500 MISC GRIDS \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n#cvape-rueckgabe .cvr-misc-grid {\n  display: grid; grid-template-columns: 1fr 1fr; gap: 28px;\n}\n#cvape-rueckgabe .cvr-process-bottom {\n  margin-top: 44px; display: grid;\n  grid-template-columns: 280px 1fr; gap: 32px; align-items: start;\n}\n\n\/* \u2500\u2500\u2500 SCROLL REVEAL \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n#cvape-rueckgabe .cvr-reveal {\n  opacity: 0; transform: translateY(24px);\n  transition: opacity 0.65s ease, transform 0.65s ease;\n}\n#cvape-rueckgabe .cvr-reveal.visible { opacity: 1; transform: translateY(0); }\n#cvape-rueckgabe .cvr-reveal-d1 { transition-delay: 0.10s; }\n#cvape-rueckgabe .cvr-reveal-d2 { transition-delay: 0.20s; }\n\n\/* \u2500\u2500\u2500 RESPONSIVE \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 *\/\n@media (max-width: 1020px) {\n  #cvape-rueckgabe .cvr-strip-inner { grid-template-columns: 1fr 1fr; }\n  #cvape-rueckgabe .cvr-stat:nth-child(2) { border-right: none; }\n  #cvape-rueckgabe .cvr-stat:nth-child(3),\n  #cvape-rueckgabe .cvr-stat:nth-child(4) { border-top: 1px solid rgba(255,255,255,0.09); padding-top: 18px; margin-top: 18px; }\n  #cvape-rueckgabe .cvr-frist-grid { grid-template-columns: 1fr; gap: 36px; }\n  #cvape-rueckgabe .cvr-compare-grid { grid-template-columns: 1fr; }\n  #cvape-rueckgabe .cvr-data-section { grid-template-columns: 1fr; gap: 40px; padding: 40px 36px; }\n  #cvape-rueckgabe .cvr-contact-grid { grid-template-columns: 1fr; }\n  #cvape-rueckgabe .cvr-brand-note { flex-direction: column; gap: 20px; align-items: flex-start; padding: 36px 32px; }\n}\n@media (max-width: 768px) {\n  #cvape-rueckgabe .cvr-misc-grid { grid-template-columns: 1fr; }\n  #cvape-rueckgabe .cvr-process-bottom { grid-template-columns: 1fr; }\n  #cvape-rueckgabe .cvr-fees-grid { grid-template-columns: 1fr; }\n  #cvape-rueckgabe .cvr-cancel-grid { grid-template-columns: 1fr; }\n  #cvape-rueckgabe .cvr-req-list { grid-template-columns: 1fr; }\n  #cvape-rueckgabe .cvr-refund-timeline { grid-template-columns: 1fr; }\n  #cvape-rueckgabe .cvr-rt-step { border-right: none; border-bottom: 1px solid rgba(181,93,56,0.08); }\n  #cvape-rueckgabe .cvr-rt-step:last-child { border-bottom: none; }\n}\n@media (max-width: 640px) {\n  #cvape-rueckgabe .cvr-strip-inner { grid-template-columns: 1fr; }\n  #cvape-rueckgabe .cvr-stat { border-right: none; border-bottom: 1px solid rgba(255,255,255,0.09); padding: 14px 0; }\n  #cvape-rueckgabe .cvr-hero h1 { font-size: 2.0rem; }\n  #cvape-rueckgabe .cvr-hero-content { padding: 56px 5vw 48px; }\n  #cvape-rueckgabe .cvr-data-section { padding: 36px 28px; }\n  #cvape-rueckgabe .cvr-compare-dark .cvr-container { padding: 0 5vw; }\n}\n<\/style>\n\n<!-- \u2550\u2550 WRAPPER \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 -->\n<div id=\"cvape-rueckgabe\">\n\n  <!-- \u2500\u2500 HERO \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n  <section class=\"cvr-hero\" aria-label=\"R\u00fcckgabe Hero\">\n    <img decoding=\"async\"\n      class=\"cvr-hero-img\"\n      src=\"https:\/\/images.unsplash.com\/photo-1586528116311-ad8dd3c8310d?w=1600&#038;q=80&#038;auto=format&#038;fit=crop\"\n      alt=\"cvape R\u00fcckgabe und Erstattung \u2014 klare Bedingungen, faire Abwicklung\"\n      loading=\"eager\"\n      fetchpriority=\"high\"\n      width=\"1600\" height=\"900\"\n    \/>\n    <div class=\"cvr-hero-overlay\" aria-hidden=\"true\"><\/div>\n    <div class=\"cvr-hero-content\">\n      <div class=\"cvr-badge\">R\u00fcckgabe &amp; Erstattung<\/div>\n      <h1>R\u00fcckgabe bei cvape \u2014<br><em>drei Tage Frist, klare Bedingungen, kein Kleingedrucktes<\/em><\/h1>\n      <p class=\"cvr-hero-sub\">\n        Bitte lies diese Richtlinie vollst\u00e4ndig durch, bevor du uns wegen einer R\u00fcckgabe,\n        Erstattung oder eines Umtauschs per E-Mail kontaktierst.\n        Das spart beiden Seiten Zeit.\n      <\/p>\n    <\/div>\n  <\/section>\n\n  <!-- \u2500\u2500 STATS STRIP \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n  <div class=\"cvr-strip\" aria-label=\"R\u00fcckgabe-Kennzahlen\">\n    <div class=\"cvr-strip-inner\">\n      <div class=\"cvr-stat\">\n        <span class=\"cvr-stat-num\">3 Tage<\/span>\n        <p>Meldefrist ab Lieferdatum<\/p>\n      <\/div>\n      <div class=\"cvr-stat\">\n        <span class=\"cvr-stat-num\">1\u20133 WT<\/span>\n        <p>Pr\u00fcfung nach Wareneingang<\/p>\n      <\/div>\n      <div class=\"cvr-stat\">\n        <span class=\"cvr-stat-num\">3\u20137 WT<\/span>\n        <p>R\u00fcckbuchung nach Genehmigung<\/p>\n      <\/div>\n      <div class=\"cvr-stat\">\n        <span class=\"cvr-stat-num\">30%<\/span>\n        <p>Geb\u00fchr bei R\u00fccksendung (falsche Adresse)<\/p>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <!-- \u2500\u2500 MAIN \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n  <main style=\"padding: 88px 0 0;\">\n    <div class=\"cvr-container\">\n\n      <!-- R\u00dcCKGABEFRIST \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n      <section class=\"cvr-section cvr-reveal\" aria-labelledby=\"cvr-frist-h2\">\n        <span class=\"cvr-label\">Meldefrist<\/span>\n        <h2 class=\"cvr-section-h2\" id=\"cvr-frist-h2\">Einweg-Vape defekt zur\u00fcckgeben \u2014 diese 3-Tage-Frist gilt ohne Ausnahme<\/h2>\n        <p class=\"cvr-section-lead\">\n          Drei Tage. Ab dem Datum, das der Carrier als Zustellung erfasst hat.\n          Nicht ab dem Tag, an dem du das Paket \u00f6ffnest.\n          Nicht ab dem Tag, an dem es dir auff\u00e4llt.\n          Ab Zustellung. Das klingt knapp \u2014 und das ist es auch.\n          <strong>Einweg-Vapes sind Verbrauchsartikel.<\/strong> Kein Consumer-Elektronikprodukt aus dem Fachhandel,\n          f\u00fcr das 14-t\u00e4gige Widerrufsfristen gelten. Pr\u00fcfe alle Artikel direkt beim Erhalt.\n          Sichtbare Defekte, Falschlieferungen, besch\u00e4digte Verpackungen \u2014 meld dich sofort.\n          Wer drei Tage wartet, verliert den Anspruch. Da gibt es keine Ausnahmen, die wir machen k\u00f6nnten.\n        <\/p>\n\n        <div class=\"cvr-frist-grid\">\n          <div>\n            <h3 style=\"font-family:'Fraunces',serif;font-size:1.15rem;font-weight:600;color:var(--cvr-charcoal);margin-bottom:18px;line-height:1.3;\">\n              Was du beim Erhalt sofort pr\u00fcfen solltest\n            <\/h3>\n            <div class=\"cvr-req-list\">\n              <div class=\"cvr-req-item\">\n                <div class=\"cvr-req-icon\">\n                  <svg viewBox=\"0 0 24 24\"><path d=\"M21 10c0 7-9 13-9 13s-9-6-9-13a9 9 0 0118 0z\"\/><circle cx=\"12\" cy=\"10\" r=\"3\"\/><\/svg>\n                <\/div>\n                <p class=\"cvr-req-text\"><strong>Verpackung<\/strong> auf Transportsch\u00e4den pr\u00fcfen \u2014 vor dem \u00d6ffnen fotografieren, wenn etwas auff\u00e4llt.<\/p>\n              <\/div>\n              <div class=\"cvr-req-item\">\n                <div class=\"cvr-req-icon\">\n                  <svg viewBox=\"0 0 24 24\"><polyline points=\"9 11 12 14 22 4\"\/><path d=\"M21 12v7a2 2 0 01-2 2H5a2 2 0 01-2-2V5a2 2 0 012-2h11\"\/><\/svg>\n                <\/div>\n                <p class=\"cvr-req-text\"><strong>Inhalt vollst\u00e4ndig?<\/strong> Menge, Modell und Farbe mit Bestellung vergleichen.<\/p>\n              <\/div>\n              <div class=\"cvr-req-item\">\n                <div class=\"cvr-req-icon\">\n                  <svg viewBox=\"0 0 24 24\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><line x1=\"12\" y1=\"8\" x2=\"12\" y2=\"12\"\/><line x1=\"12\" y1=\"16\" x2=\"12.01\" y2=\"16\"\/><\/svg>\n                <\/div>\n                <p class=\"cvr-req-text\"><strong>Funktion testen<\/strong> \u2014 Einweg-Vapes direkt aktivieren. Kein Zug, kein Dampf, keine Reaktion = Defekt melden.<\/p>\n              <\/div>\n              <div class=\"cvr-req-item\">\n                <div class=\"cvr-req-icon\">\n                  <svg viewBox=\"0 0 24 24\"><rect x=\"3\" y=\"3\" width=\"18\" height=\"18\" rx=\"2\" ry=\"2\"\/><line x1=\"3\" y1=\"9\" x2=\"21\" y2=\"9\"\/><line x1=\"9\" y1=\"21\" x2=\"9\" y2=\"9\"\/><\/svg>\n                <\/div>\n                <p class=\"cvr-req-text\"><strong>Barcode, QR-Code, Seriennummer<\/strong> auf der Verpackung fotografieren \u2014 wird f\u00fcr die R\u00fcckgabe ben\u00f6tigt.<\/p>\n              <\/div>\n            <\/div>\n          <\/div>\n          <div class=\"cvr-frist-box\">\n            <span class=\"cvr-frist-num\">3<\/span>\n            <span class=\"cvr-frist-unit\">Tage Meldefrist<\/span>\n            <p>\n              Ab dem Carrier-Zustelldatum.\n              <strong>Physische Sch\u00e4den, Wassersch\u00e4den oder erkennbare Manipulationsspuren schlie\u00dfen jeden Anspruch aus<\/strong> \u2014 unabh\u00e4ngig davon, wann sie gemeldet werden.\n            <\/p>\n          <\/div>\n        <\/div>\n      <\/section>\n\n      <!-- STORNIERUNG SECTION \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n      <section class=\"cvr-section cvr-reveal\" aria-labelledby=\"cvr-storno-h2\">\n        <span class=\"cvr-label\">Vor dem Versand<\/span>\n        <h2 class=\"cvr-section-h2\" id=\"cvr-storno-h2\">Vape-Bestellung stornieren oder Adresse \u00e4ndern \u2014 was noch geht<\/h2>\n        <p class=\"cvr-section-lead\">\n          Adresse falsch angegeben. Falsches Modell bestellt.\n          Solange das Paket noch im Lager ist, l\u00f6sen wir das.\n          Aber sobald der Carrier das Paket \u00fcbernommen hat, ist es weg \u2014\n          ins Carriernetzwerk, au\u00dfer unserer Reichweite.\n          <strong>Dann k\u00f6nnen wir nicht mehr eingreifen.<\/strong> Nicht mal wenn wir wollten.\n        <\/p>\n        <div class=\"cvr-cancel-grid\">\n          <div class=\"cvr-info-card cvr-info-card-ok\" role=\"region\" aria-label=\"Was noch m\u00f6glich ist\">\n            <div class=\"cvr-info-card-icon cvr-info-card-icon-ok\">\n              <svg viewBox=\"0 0 24 24\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg>\n            <\/div>\n            <h3>Vor dem Versand \u2014 alles machbar<\/h3>\n            <p>\n              Adresse falsch? Bestellung \u00fcberdenkt?\n              <strong>Sofort per E-Mail an info@cvape.de.<\/strong>\n              Bestellnummer bereithalten. Wir \u00e4ndern oder stornieren \u2014 direkt, ohne langen Prozess.\n              Je fr\u00fcher, desto besser. Nicht warten bis zum n\u00e4chsten Tag.\n            <\/p>\n          <\/div>\n          <div class=\"cvr-info-card cvr-info-card-warn\" role=\"region\" aria-label=\"Was nicht mehr m\u00f6glich ist\">\n            <div class=\"cvr-info-card-icon cvr-info-card-icon-warn\">\n              <svg viewBox=\"0 0 24 24\"><circle cx=\"12\" cy=\"12\" r=\"10\"\/><line x1=\"15\" y1=\"9\" x2=\"9\" y2=\"15\"\/><line x1=\"9\" y1=\"9\" x2=\"15\" y2=\"15\"\/><\/svg>\n            <\/div>\n            <h3>Nach dem Versand \u2014 nichts mehr m\u00f6glich<\/h3>\n            <p>\n              Paket ist beim Carrier. <strong>Kein Carrier macht auf Anfrage kehrt.<\/strong>\n              Keine Adress\u00e4nderung, keine Abfangaktion, keine Umleitung.\n              Das ist Logistik-Realit\u00e4t \u2014 keine Ausrede.\n              Adresse vor dem Klick auf \u201eBestellen&#8220; zweimal lesen. Wirklich.\n            <\/p>\n          <\/div>\n        <\/div>\n      <\/section>\n\n    <\/div>\n  <\/main>\n\n  <!-- \u2500\u2500 COMPARISON DARK (Akzeptiert \/ Ausgeschlossen) \u2500 -->\n  <div class=\"cvr-compare-dark cvr-reveal\" aria-labelledby=\"cvr-compare-h2\">\n    <div class=\"cvr-container\">\n      <span class=\"cvr-label-lt\">R\u00fcckgaberecht<\/span>\n      <h2 id=\"cvr-compare-h2\" style=\"font-family:'Fraunces',serif;font-size:clamp(1.8rem,3vw,2.5rem);font-weight:700;color:#fff;letter-spacing:-0.015em;margin-bottom:14px;line-height:1.2;\">\n        Was wir zur\u00fccknehmen \u2014 und was grunds\u00e4tzlich ausgeschlossen ist\n      <\/h2>\n      <p style=\"color:rgba(250,246,241,0.52);font-weight:300;font-size:0.97rem;line-height:1.72;max-width:760px;margin-bottom:40px;\">\n        K\u00e4uferreue ist kein R\u00fcckgabegrund. Das klingt hart \u2014 aber es ist fair.\n        Wir erstatten keine Artikel, die einwandfrei funktionieren, aber vielleicht nicht dem\n        pers\u00f6nlichen Geschmack entsprechen. <strong style=\"color:rgba(250,246,241,0.85);\">Nur nachweislich defekte Produkte.<\/strong>\n        Mit Foto- oder Videonachweis. Barcode, Seriennummer und QR-Code sichtbar auf der Aufnahme.\n      <\/p>\n      <div class=\"cvr-compare-grid\">\n        <!-- ACCEPT -->\n        <div class=\"cvr-cmp-card cvr-cmp-card-accept\">\n          <div class=\"cvr-cmp-head\">\n            <div class=\"cvr-cmp-dot cvr-cmp-dot-accept\">\n              <svg viewBox=\"0 0 24 24\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg>\n            <\/div>\n            <h3>Was wir akzeptieren<\/h3>\n          <\/div>\n          <div class=\"cvr-cmp-list\">\n            <div class=\"cvr-cmp-item\">\n              <div class=\"cvr-cmp-item-icon\">\n                <svg viewBox=\"0 0 24 24\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg>\n              <\/div>\n              <p><strong>Nachweislich defekte Produkte<\/strong> \u2014 kein Zug, kein Dampf, keine Reaktion, erkennbarer Fertigungsfehler.<\/p>\n            <\/div>\n            <div class=\"cvr-cmp-item\">\n              <div class=\"cvr-cmp-item-icon\">\n                <svg viewBox=\"0 0 24 24\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg>\n              <\/div>\n              <p><strong>Falschlieferung<\/strong> \u2014 falsches Modell, falsche Farbe, falsche Menge erhalten.<\/p>\n            <\/div>\n            <div class=\"cvr-cmp-item\">\n              <div class=\"cvr-cmp-item-icon\">\n                <svg viewBox=\"0 0 24 24\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg>\n              <\/div>\n              <p><strong>Besch\u00e4digte Ware durch Transportschaden<\/strong> \u2014 mit Foto der Originalverpackung vor dem \u00d6ffnen.<\/p>\n            <\/div>\n            <div class=\"cvr-cmp-item\">\n              <div class=\"cvr-cmp-item-icon\">\n                <svg viewBox=\"0 0 24 24\"><polyline points=\"20 6 9 17 4 12\"\/><\/svg>\n              <\/div>\n              <p>Alle Originalzubeh\u00f6rteile beigelegt, keine sichtbaren physischen Sch\u00e4den, kein Anzeichen von Eigengebrauch.<\/p>\n            <\/div>\n          <\/div>\n          <div class=\"cvr-cmp-footer\">\n            <strong>Pflicht:<\/strong> Foto\/Video mit sichtbarem Barcode, Seriennummer und QR-Code auf der Verpackung. Ohne diesen Nachweis keine Bearbeitung.\n          <\/div>\n        <\/div>\n        <!-- REJECT -->\n        <div class=\"cvr-cmp-card cvr-cmp-card-reject\">\n          <div class=\"cvr-cmp-head\">\n            <div class=\"cvr-cmp-dot cvr-cmp-dot-reject\">\n              <svg viewBox=\"0 0 24 24\"><line x1=\"18\" y1=\"6\" x2=\"6\" y2=\"18\"\/><line x1=\"6\" y1=\"6\" x2=\"18\" y2=\"18\"\/><\/svg>\n            <\/div>\n            <h3>Grunds\u00e4tzlich ausgeschlossen<\/h3>\n          <\/div>\n          <div class=\"cvr-cmp-list\">\n            <div class=\"cvr-cmp-item\">\n              <div class=\"cvr-cmp-item-icon\">\n                <svg viewBox=\"0 0 24 24\"><line x1=\"18\" y1=\"6\" x2=\"6\" y2=\"18\"\/><line x1=\"6\" y1=\"6\" x2=\"18\" y2=\"18\"\/><\/svg>\n              <\/div>\n              <p><strong>E-Liquids, Nikotinsalze<\/strong> \u2014 hygienische Gr\u00fcnde, keine Ausnahmen.<\/p>\n            <\/div>\n            <div class=\"cvr-cmp-item\">\n              <div class=\"cvr-cmp-item-icon\">\n                <svg viewBox=\"0 0 24 24\"><line x1=\"18\" y1=\"6\" x2=\"6\" y2=\"18\"\/><line x1=\"6\" y1=\"6\" x2=\"18\" y2=\"18\"\/><\/svg>\n              <\/div>\n              <p><strong>Mundst\u00fccke, Kartuschen, Coils, Tanks, Verdampfer<\/strong> \u2014 direkter K\u00f6rperkontakt, nicht retournierbar.<\/p>\n            <\/div>\n            <div class=\"cvr-cmp-item\">\n              <div class=\"cvr-cmp-item-icon\">\n                <svg viewBox=\"0 0 24 24\"><line x1=\"18\" y1=\"6\" x2=\"6\" y2=\"18\"\/><line x1=\"6\" y1=\"6\" x2=\"18\" y2=\"18\"\/><\/svg>\n              <\/div>\n              <p><strong>Batterien, Ladeger\u00e4te, Dr\u00e4hte, Watte<\/strong> \u2014 Verbrauchsmaterial.<\/p>\n            <\/div>\n            <div class=\"cvr-cmp-item\">\n              <div class=\"cvr-cmp-item-icon\">\n                <svg viewBox=\"0 0 24 24\"><line x1=\"18\" y1=\"6\" x2=\"6\" y2=\"18\"\/><line x1=\"6\" y1=\"6\" x2=\"18\" y2=\"18\"\/><\/svg>\n              <\/div>\n              <p><strong>Gro\u00dfhandelsbestellungen ab 10 St\u00fcck<\/strong>, kostenlose Muster, individuell konfigurierte Bestellungen, ge\u00f6ffnete einwandfreie Artikel.<\/p>\n            <\/div>\n            <div class=\"cvr-cmp-item\">\n              <div class=\"cvr-cmp-item-icon\">\n                <svg viewBox=\"0 0 24 24\"><line x1=\"18\" y1=\"6\" x2=\"6\" y2=\"18\"\/><line x1=\"6\" y1=\"6\" x2=\"18\" y2=\"18\"\/><\/svg>\n              <\/div>\n              <p><strong>Physische Sch\u00e4den, Wassersch\u00e4den, Manipulationsspuren<\/strong> \u2014 schlie\u00dfen jeden Anspruch aus, unabh\u00e4ngig vom Kaufdatum.<\/p>\n            <\/div>\n          <\/div>\n          <div class=\"cvr-cmp-footer\">\n            <strong>Hinweis:<\/strong> Ge\u00f6ffnete, einwandfreie Artikel, die trotzdem eingeschickt werden, werden mit einer Wiedereinlagerungsgeb\u00fchr von 50 % belastet.\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n  <\/div>\n\n  <!-- \u2500\u2500 MAIN (continued) \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n  <main>\n    <div class=\"cvr-container\" style=\"max-width:1120px;margin:0 auto;padding:0 5vw;\">\n\n      <!-- PROCESS STEPS \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n      <section class=\"cvr-section cvr-reveal\" style=\"padding-top: 88px;\" aria-labelledby=\"cvr-process-h2\">\n        <span class=\"cvr-label\">Ablauf<\/span>\n            <h2 class=\"cvr-section-h2\" id=\"cvr-process-h2\">So l\u00e4uft die R\u00fcckgabe defekter Einweg-Vapes Schritt f\u00fcr Schritt ab<\/h2>\n            <p class=\"cvr-section-lead\" style=\"margin-bottom:44px;\">\n              Kein kompliziertes Portal. Kein automatisiertes Ticketsystem, das dich im Kreis schickt.\n              Eine E-Mail mit den richtigen Angaben \u2014 das ist der Startpunkt.\n              <strong>Ohne vollst\u00e4ndige Informationen k\u00f6nnen wir die R\u00fcckgabe nicht bearbeiten.<\/strong>\n              Das ist keine Schikane, das ist Effizienz.\n            <\/p>\n            <div class=\"cvr-steps\" role=\"list\">\n              <div class=\"cvr-step\" role=\"listitem\">\n                <div class=\"cvr-step-left\">\n                  <div class=\"cvr-step-num\" aria-hidden=\"true\">1<\/div>\n                  <div class=\"cvr-step-line\" aria-hidden=\"true\"><\/div>\n                <\/div>\n                <div class=\"cvr-step-body\">\n                  <span class=\"cvr-step-badge\">Tag 1\u20133 nach Zustellung<\/span>\n                  <h3>Produkt pr\u00fcfen, Defekt dokumentieren<\/h3>\n                  <p>Foto oder Video aufnehmen. <strong>Barcode, Seriennummer und QR-Code auf der Verpackung m\u00fcssen sichtbar sein.<\/strong> Ohne diesen Nachweis ist keine Bearbeitung m\u00f6glich.<\/p>\n                <\/div>\n              <\/div>\n              <div class=\"cvr-step\" role=\"listitem\">\n                <div class=\"cvr-step-left\">\n                  <div class=\"cvr-step-num\" aria-hidden=\"true\">2<\/div>\n                  <div class=\"cvr-step-line\" aria-hidden=\"true\"><\/div>\n                <\/div>\n                <div class=\"cvr-step-body\">\n                  <span class=\"cvr-step-badge\">Innerhalb der Meldefrist<\/span>\n                  <h3>E-Mail an info@cvape.de senden<\/h3>\n                  <p>Mit: vollst\u00e4ndigem Namen, Bestellnummer, Bestelldatum, Produktname (Modell + Farbe), R\u00fcckgabegrund, Foto\/Videonachweis und <strong>gew\u00fcnschter L\u00f6sung (Erstattung, Gutschrift oder Umtausch)<\/strong>.<\/p>\n                <\/div>\n              <\/div>\n              <div class=\"cvr-step\" role=\"listitem\">\n                <div class=\"cvr-step-left\">\n                  <div class=\"cvr-step-num\" aria-hidden=\"true\">3<\/div>\n                  <div class=\"cvr-step-line\" aria-hidden=\"true\"><\/div>\n                <\/div>\n                <div class=\"cvr-step-body\">\n                  <span class=\"cvr-step-badge\">Pr\u00fcfung<\/span>\n                  <h3>Wir pr\u00fcfen deinen Fall<\/h3>\n                  <p>Wenn die Anfrage genehmigt wird, bekommst du eine Best\u00e4tigung mit R\u00fccksendeanleitung. Auf eigene Kosten, mit eigenem Versandetikett. <strong>Sorgf\u00e4ltige Verpackung ist Pflicht \u2014 Transportsch\u00e4den gehen zu Lasten des Absenders.<\/strong><\/p>\n                <\/div>\n              <\/div>\n              <div class=\"cvr-step\" role=\"listitem\">\n                <div class=\"cvr-step-left\">\n                  <div class=\"cvr-step-num\" aria-hidden=\"true\">4<\/div>\n                  <div class=\"cvr-step-line\" aria-hidden=\"true\"><\/div>\n                <\/div>\n                <div class=\"cvr-step-body\">\n                  <span class=\"cvr-step-badge\">1\u20133 Werktage<\/span>\n                  <h3>Wareneingang &amp; Pr\u00fcfung bei uns<\/h3>\n                  <p>Nach Eingang: 1 bis 3 Werktage f\u00fcr physische Pr\u00fcfung. Wenn ein zur\u00fcckgesandtes Paket besch\u00e4digt ankommt oder der Inhalt nicht unseren Produkten entspricht, <strong>melden wir uns innerhalb von 24 bis 48 Stunden.<\/strong><\/p>\n                <\/div>\n              <\/div>\n              <div class=\"cvr-step\" role=\"listitem\">\n                <div class=\"cvr-step-left\">\n                  <div class=\"cvr-step-num\" aria-hidden=\"true\">5<\/div>\n                  <div class=\"cvr-step-line\" aria-hidden=\"true\"><\/div>\n                <\/div>\n                <div class=\"cvr-step-body\">\n                  <span class=\"cvr-step-badge\">3\u20137 Werktage<\/span>\n                  <h3>Erstattung, Gutschrift oder Umtausch<\/h3>\n                  <p>E-Mail mit Ergebnis. Bei genehmigter Erstattung: R\u00fcckbuchung auf die urspr\u00fcngliche Zahlungsmethode. <strong>Versandkosten werden nicht erstattet \u2014 weder hin noch zur\u00fcck.<\/strong><\/p>\n                <\/div>\n              <\/div>\n            <\/div>\n          <!-- Bild + Pflichtangaben unterhalb der Schritte -->\n          <div class=\"cvr-process-bottom\">\n            <div style=\"border-radius:var(--cvr-rl);overflow:hidden;\">\n              <img decoding=\"async\"\n                src=\"https:\/\/images.unsplash.com\/photo-1553413077-190dd305871c?w=800&#038;q=80&#038;auto=format&#038;fit=crop\"\n                alt=\"Warenpr\u00fcfung bei der R\u00fcckgabe von Einweg-Vapes\"\n                loading=\"lazy\" width=\"480\" height=\"340\"\n                style=\"width:100%;height:220px;object-fit:cover;display:block;\"\n              \/>\n            <\/div>\n            <div class=\"cvr-note\">\n              <strong>Pflichtangaben in der R\u00fcckgabe-E-Mail:<\/strong>\n              Vollst\u00e4ndiger Name \u00b7 Bestellnummer \u00b7 Bestelldatum \u00b7 Produktname inkl. Modell und Farbe \u00b7\n              R\u00fcckgabegrund \u00b7 Foto\/Videonachweis mit Barcode, Seriennummer &amp; QR-Code \u00b7\n              Gew\u00fcnschte L\u00f6sung\n            <\/div>\n          <\/div>\n      <\/section>\n\n      <!-- FEES SECTION \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n      <section class=\"cvr-section cvr-reveal\" aria-labelledby=\"cvr-fees-h2\">\n        <span class=\"cvr-label\">Geb\u00fchren<\/span>\n        <h2 class=\"cvr-section-h2\" id=\"cvr-fees-h2\">Nicht zugestellte Pakete und Wiedereinlagerung \u2014 diese Kosten entstehen wirklich<\/h2>\n        <p class=\"cvr-section-lead\">\n          Keine Strafgeb\u00fchren. Aber echte Kosten, die bei bestimmten Szenarien anfallen \u2014\n          und die wir nicht aus der eigenen Tasche zahlen k\u00f6nnen.\n        <\/p>\n        <div class=\"cvr-fees-grid\">\n          <div class=\"cvr-fee-box\">\n            <span class=\"cvr-fee-pct\">30%<\/span>\n            <h3>Bearbeitungsgeb\u00fchr \u2014 R\u00fccksendung durch falsche Adresse oder Ablehnung<\/h3>\n            <p>\n              Kommt ein Paket zur\u00fcck, weil die Adresse falsch war oder der Empf\u00e4nger abgelehnt hat \u2014\n              und du forderst eine Erstattung an \u2014\n              <strong>behalten wir 30 % des Bestellwerts ein.<\/strong>\n              Carrier-R\u00fccksendegeb\u00fchren, Lagerhaltung, Bearbeitungsaufwand.\n              Das sind die tats\u00e4chlichen Kosten. Nicht weniger.\n            <\/p>\n          <\/div>\n          <div class=\"cvr-fee-box\">\n            <span class=\"cvr-fee-pct\">50%<\/span>\n            <h3>Wiedereinlagerungsgeb\u00fchr \u2014 ge\u00f6ffnete einwandfreie Artikel<\/h3>\n            <p>\n              Wer einen ge\u00f6ffneten, funktionierenden Artikel einschickt \u2014\n              obwohl dieser von der R\u00fcckgabe ausgeschlossen ist \u2014\n              <strong>dem berechnen wir 50 % Wiedereinlagerungsgeb\u00fchr.<\/strong>\n              Einweg-Vapes, die einmal ge\u00f6ffnet wurden, k\u00f6nnen nicht mehr als Neuware gef\u00fchrt werden.\n              Das ist der Grund. Kein anderer.\n            <\/p>\n          <\/div>\n        <\/div>\n      <\/section>\n\n    <\/div>\n\n    <!-- DATA VIZ \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n    <div class=\"cvr-container\" style=\"max-width:1120px;margin:0 auto;padding:0 5vw;\">\n      <div class=\"cvr-data-section cvr-reveal\" aria-label=\"R\u00fcckgabe-Statistiken\">\n        <div>\n          <span class=\"cvr-label-lt\">R\u00fcckgabe-Statistiken<\/span>\n          <h2>H\u00e4ufigste R\u00fcckgabegr\u00fcnde und wie wir sie l\u00f6sen<\/h2>\n          <p>\n            Defekte sind der mit Abstand h\u00e4ufigste Grund f\u00fcr eine R\u00fcckgabe.\n            Gefolgt von Falschlieferungen \u2014 falsches Modell, falsche Farbe.\n            Alles andere zusammen macht weniger als 10 % aus.\n            Bei genehmigten R\u00fcckgaben ist der Umtausch die bevorzugte L\u00f6sung \u2014\n            schneller f\u00fcr beide Seiten als eine R\u00fcckbuchung.\n          <\/p>\n          <div class=\"cvr-bars\" aria-label=\"H\u00e4ufigste R\u00fcckgabegr\u00fcnde\">\n            <div class=\"cvr-bar-row\">\n              <div class=\"cvr-bar-meta\">\n                <span class=\"cvr-bar-meta-left\">Defektes Produkt (Fertigungsfehler, kein Zug)<\/span>\n                <span class=\"cvr-bar-meta-right\">68%<\/span>\n              <\/div>\n              <div class=\"cvr-bar-track\"><div class=\"cvr-bar-fill\" id=\"cvr-bar1\"><\/div><\/div>\n            <\/div>\n            <div class=\"cvr-bar-row\">\n              <div class=\"cvr-bar-meta\">\n                <span class=\"cvr-bar-meta-left\">Falschlieferung (Modell \/ Farbe \/ Menge)<\/span>\n                <span class=\"cvr-bar-meta-right\">22%<\/span>\n              <\/div>\n              <div class=\"cvr-bar-track\"><div class=\"cvr-bar-fill\" id=\"cvr-bar2\"><\/div><\/div>\n            <\/div>\n            <div class=\"cvr-bar-row\">\n              <div class=\"cvr-bar-meta\">\n                <span class=\"cvr-bar-meta-left\">Sonstiges (Transportsch\u00e4den etc.)<\/span>\n                <span class=\"cvr-bar-meta-right\">10%<\/span>\n              <\/div>\n              <div class=\"cvr-bar-track\"><div class=\"cvr-bar-fill\" id=\"cvr-bar3\"><\/div><\/div>\n            <\/div>\n          <\/div>\n        <\/div>\n\n        <!-- Donut: resolution types -->\n        <div>\n          <div class=\"cvr-donut-wrap\" aria-label=\"Kreisdiagramm: L\u00f6sungsarten bei genehmigten R\u00fcckgaben\">\n            <!-- r=84, C=527.79 | Umtausch 48%=253.34 | Erstattung 33%=174.17 | Gutschrift 19%=100.28 -->\n            <!-- offsets: 0 \/ -253.34 \/ -427.51 -->\n            <svg class=\"cvr-donut-svg\" viewBox=\"0 0 220 220\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" role=\"img\" aria-label=\"L\u00f6sungsarten: 48% Umtausch, 33% R\u00fcckerstattung, 19% Gutschrift\">\n              <circle cx=\"110\" cy=\"110\" r=\"84\" fill=\"none\" stroke=\"#2B1C12\" stroke-width=\"28\"\/>\n              <circle id=\"cvr-ds1\" cx=\"110\" cy=\"110\" r=\"84\" fill=\"none\"\n                stroke=\"#B55D38\" stroke-width=\"28\"\n                stroke-dasharray=\"253.34 527.79\"\n                stroke-dashoffset=\"527.79\"\/>\n              <circle id=\"cvr-ds2\" cx=\"110\" cy=\"110\" r=\"84\" fill=\"none\"\n                stroke=\"#2A7B6F\" stroke-width=\"28\"\n                stroke-dasharray=\"174.17 527.79\"\n                stroke-dashoffset=\"527.79\"\/>\n              <circle id=\"cvr-ds3\" cx=\"110\" cy=\"110\" r=\"84\" fill=\"none\"\n                stroke=\"#C49A6C\" stroke-width=\"28\"\n                stroke-dasharray=\"100.28 527.79\"\n                stroke-dashoffset=\"527.79\"\/>\n            <\/svg>\n            <div class=\"cvr-donut-center\" aria-hidden=\"true\">\n              <span class=\"cvr-donut-big\">48%<\/span>\n              <span class=\"cvr-donut-small\">Umtausch<br>bevorzugt<\/span>\n            <\/div>\n          <\/div>\n          <div class=\"cvr-donut-legend\" role=\"list\">\n            <div class=\"cvr-dl-item\" role=\"listitem\">\n              <div class=\"cvr-dl-left\">\n                <div class=\"cvr-dl-dot\" style=\"background:#B55D38;\"><\/div>\n                <span class=\"cvr-dl-name\">Umtausch<\/span>\n              <\/div>\n              <span class=\"cvr-dl-val\">48%<\/span>\n            <\/div>\n            <div class=\"cvr-dl-item\" role=\"listitem\">\n              <div class=\"cvr-dl-left\">\n                <div class=\"cvr-dl-dot\" style=\"background:#2A7B6F;\"><\/div>\n                <span class=\"cvr-dl-name\">R\u00fcckerstattung<\/span>\n              <\/div>\n              <span class=\"cvr-dl-val\">33%<\/span>\n            <\/div>\n            <div class=\"cvr-dl-item\" role=\"listitem\">\n              <div class=\"cvr-dl-left\">\n                <div class=\"cvr-dl-dot\" style=\"background:#C49A6C;\"><\/div>\n                <span class=\"cvr-dl-name\">Gutschrift<\/span>\n              <\/div>\n              <span class=\"cvr-dl-val\">19%<\/span>\n            <\/div>\n          <\/div>\n        <\/div>\n      <\/div>\n    <\/div>\n\n    <div class=\"cvr-container\" style=\"max-width:1120px;margin:0 auto;padding:0 5vw;\">\n\n      <!-- ERSTATTUNGEN TIMELINE \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n      <section class=\"cvr-section cvr-reveal\" aria-labelledby=\"cvr-refund-h2\">\n        <span class=\"cvr-label\">Erstattungen<\/span>\n        <h2 class=\"cvr-section-h2\" id=\"cvr-refund-h2\">R\u00fcckerstattung nach Pr\u00fcfung \u2014 wie lange die R\u00fcckbuchung auf dem Konto dauert<\/h2>\n        <p class=\"cvr-section-lead\">\n          Nach abgeschlossener Pr\u00fcfung bekommst du eine E-Mail mit dem Ergebnis.\n          Genehmigt oder abgelehnt \u2014 direkt kommuniziert, kein Standard-Textbaustein.\n          Bei genehmigter Erstattung l\u00e4uft die R\u00fcckbuchung auf die urspr\u00fcngliche Zahlungsmethode.\n          <strong>Versandkosten werden in keinem Fall erstattet.<\/strong> Weder f\u00fcr den Hinweg noch f\u00fcr den R\u00fcckweg.\n        <\/p>\n        <div class=\"cvr-refund-timeline\" role=\"list\">\n          <div class=\"cvr-rt-step\" role=\"listitem\">\n            <div class=\"cvr-rt-label\">Schritt 1<\/div>\n            <div class=\"cvr-rt-time\">1\u20133 WT<\/div>\n            <h3>Pr\u00fcfung nach Eingang<\/h3>\n            <p>Physische Pr\u00fcfung des zur\u00fcckgesandten Produkts. Ergebnis per E-Mail.<\/p>\n          <\/div>\n          <div class=\"cvr-rt-step\" role=\"listitem\">\n            <div class=\"cvr-rt-label\">Schritt 2<\/div>\n            <div class=\"cvr-rt-time\">3\u20137 WT<\/div>\n            <h3>R\u00fcckbuchung initiiert<\/h3>\n            <p>Bei Genehmigung: R\u00fcckbuchung auf urspr\u00fcngliche Zahlungsmethode. Kein anderes Konto m\u00f6glich.<\/p>\n          <\/div>\n          <div class=\"cvr-rt-step\" role=\"listitem\">\n            <div class=\"cvr-rt-label\">Schritt 3<\/div>\n            <div class=\"cvr-rt-time\">+ 10 Tage<\/div>\n            <h3>Sichtbar auf dem Konto<\/h3>\n            <p>Je nach Bank bis zu 10 weitere Tage bis zur Buchung. Das liegt nicht bei uns.<\/p>\n          <\/div>\n        <\/div>\n      <\/section>\n\n      <!-- AKTIONSARTIKEL + HAFTUNG \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n      <section class=\"cvr-section cvr-reveal\" aria-labelledby=\"cvr-misc-h2\">\n        <div class=\"cvr-misc-grid\">\n          <div class=\"cvr-info-card cvr-info-card-warn\">\n            <div class=\"cvr-info-card-icon cvr-info-card-icon-warn\">\n              <svg viewBox=\"0 0 24 24\"><polygon points=\"13 2 3 14 12 14 11 22 21 10 12 10 13 2\"\/><\/svg>\n            <\/div>\n            <h3 id=\"cvr-misc-h2\">Aktionsartikel &amp; Ausverkauf<\/h3>\n            <p>\n              Nur regul\u00e4re Artikel k\u00f6nnen erstattet werden.\n              <strong>Aktionsware und Sale-Artikel sind vom R\u00fcckgaberecht ausgeschlossen.<\/strong>\n              Noch etwas: Wenn ein Artikel zwischen Kauf und Umtauschbearbeitung ausverkauft ist \u2014\n              was bei Einweg-Vapes schnell passiert \u2014\n              melden wir uns und finden gemeinsam eine Alternative.\n            <\/p>\n          <\/div>\n          <div class=\"cvr-info-card\" style=\"background:var(--cvr-warm);border:1px solid rgba(181,93,56,0.15);\">\n            <div class=\"cvr-info-card-icon\" style=\"background:rgba(181,93,56,0.10);\">\n              <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"var(--cvr-brand)\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" width=\"20\" height=\"20\"><path d=\"M12 22s8-4 8-10V5l-8-3-8 3v7c0 6 8 10 8 10z\"\/><\/svg>\n            <\/div>\n            <h3>Haftungsausschluss<\/h3>\n            <p>\n              Wir \u00fcbernehmen <strong>keine Verantwortung f\u00fcr verlorene, gestohlene oder besch\u00e4digte R\u00fccksendungen<\/strong> auf dem Transportweg.\n              K\u00e4ufer sind au\u00dferdem selbst daf\u00fcr verantwortlich, die Rechtslage in ihrem jeweiligen Land zu pr\u00fcfen.\n              Wir liefern Produkte \u2014 keine Rechtsberatung.\n            <\/p>\n          <\/div>\n        <\/div>\n      <\/section>\n\n      <!-- FAQ \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n      <section class=\"cvr-section cvr-reveal\" aria-labelledby=\"cvr-faq-h2\">\n        <div class=\"cvr-faq-header\">\n          <span class=\"cvr-label\">H\u00e4ufige Fragen<\/span>\n          <h2 id=\"cvr-faq-h2\">Fragen zur R\u00fcckgabe von Einweg-Vapes \u2014 konkret beantwortet<\/h2>\n          <p>Was Kunden wirklich wissen wollen. Direkt beantwortet.<\/p>\n        <\/div>\n        <div class=\"cvr-faq-list\" role=\"list\">\n\n          <div class=\"cvr-faq-item\" role=\"listitem\">\n            <button class=\"cvr-faq-q\" aria-expanded=\"false\" aria-controls=\"cvr-faq-a1\" id=\"cvr-faq-q1\">\n              <span>Wie lange habe ich Zeit, defekte Einweg-Vapes zu melden?<\/span>\n              <div class=\"cvr-faq-chevron\" aria-hidden=\"true\">\n                <svg viewBox=\"0 0 24 24\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n              <\/div>\n            <\/button>\n            <div class=\"cvr-faq-a\" id=\"cvr-faq-a1\" role=\"region\" aria-labelledby=\"cvr-faq-q1\">\n              <div class=\"cvr-faq-a-inner\">\n                <strong>3 Tage ab Lieferdatum.<\/strong> Nicht ab dem \u00d6ffnungsdatum, nicht ab dem Tag der Feststellung.\n                Ab dem Datum, das der Carrier als Zustellung erfasst hat.\n                Einweg-Vapes sind Verbrauchsartikel \u2014 daf\u00fcr gelten keine 14-t\u00e4gigen Widerrufsfristen.\n                Alle Artikel direkt beim Erhalt pr\u00fcfen. Nach Ablauf der Frist: kein Anspruch mehr, unabh\u00e4ngig vom Grund.\n              <\/div>\n            <\/div>\n          <\/div>\n\n          <div class=\"cvr-faq-item\" role=\"listitem\">\n            <button class=\"cvr-faq-q\" aria-expanded=\"false\" aria-controls=\"cvr-faq-a2\" id=\"cvr-faq-q2\">\n              <span>Welche Vape-Produkte sind grunds\u00e4tzlich vom R\u00fcckgaberecht ausgeschlossen?<\/span>\n              <div class=\"cvr-faq-chevron\" aria-hidden=\"true\">\n                <svg viewBox=\"0 0 24 24\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n              <\/div>\n            <\/button>\n            <div class=\"cvr-faq-a\" id=\"cvr-faq-a2\" role=\"region\" aria-labelledby=\"cvr-faq-q2\">\n              <div class=\"cvr-faq-a-inner\">\n                Aus hygienischen Gr\u00fcnden ohne Ausnahme: <strong>E-Liquids, Nikotinsalze, Mundst\u00fccke, Kartuschen, Coils, Tanks, Verdampfer, Batterien, Ladeger\u00e4te, Dr\u00e4hte, Watte.<\/strong>\n                Au\u00dferdem: Gro\u00dfhandelsbestellungen ab 10 St\u00fcck, kostenlose Muster und Werbeartikel,\n                individuell konfigurierte Bestellungen \u00fcber Vertriebspartner,\n                ge\u00f6ffnete einwandfreie Artikel.\n              <\/div>\n            <\/div>\n          <\/div>\n\n          <div class=\"cvr-faq-item\" role=\"listitem\">\n            <button class=\"cvr-faq-q\" aria-expanded=\"false\" aria-controls=\"cvr-faq-a3\" id=\"cvr-faq-q3\">\n              <span>Was passiert, wenn mein Paket wegen falscher Adresse zur\u00fcckkommt?<\/span>\n              <div class=\"cvr-faq-chevron\" aria-hidden=\"true\">\n                <svg viewBox=\"0 0 24 24\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n              <\/div>\n            <\/button>\n            <div class=\"cvr-faq-a\" id=\"cvr-faq-a3\" role=\"region\" aria-labelledby=\"cvr-faq-q3\">\n              <div class=\"cvr-faq-a-inner\">\n                Kommt das Paket zur\u00fcck \u2014 weil die Adresse falsch war oder der Empf\u00e4nger abgelehnt hat \u2014\n                und du forderst eine Erstattung an:\n                <strong>30 % des Bestellwerts werden als Bearbeitungsgeb\u00fchr einbehalten.<\/strong>\n                Das deckt Carrier-R\u00fccksendekosten und Lagerbearbeitungsaufwand.\n                Keine Strafgeb\u00fchr \u2014 tats\u00e4chliche Kosten.\n              <\/div>\n            <\/div>\n          <\/div>\n\n          <div class=\"cvr-faq-item\" role=\"listitem\">\n            <button class=\"cvr-faq-q\" aria-expanded=\"false\" aria-controls=\"cvr-faq-a4\" id=\"cvr-faq-q4\">\n              <span>Wie lange dauert die R\u00fcckerstattung nach Genehmigung?<\/span>\n              <div class=\"cvr-faq-chevron\" aria-hidden=\"true\">\n                <svg viewBox=\"0 0 24 24\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n              <\/div>\n            <\/button>\n            <div class=\"cvr-faq-a\" id=\"cvr-faq-a4\" role=\"region\" aria-labelledby=\"cvr-faq-q4\">\n              <div class=\"cvr-faq-a-inner\">\n                Nach abgeschlossener Pr\u00fcfung und Genehmigung:\n                <strong>3 bis 7 Werktage R\u00fcckbuchung<\/strong> auf die urspr\u00fcngliche Zahlungsmethode.\n                Hinzu kommen je nach Bank bis zu 10 weitere Tage, bis der Betrag tats\u00e4chlich sichtbar ist.\n                Versandkosten werden nicht erstattet \u2014 weder der Hinweg noch der R\u00fcckversand.\n              <\/div>\n            <\/div>\n          <\/div>\n\n          <div class=\"cvr-faq-item\" role=\"listitem\">\n            <button class=\"cvr-faq-q\" aria-expanded=\"false\" aria-controls=\"cvr-faq-a5\" id=\"cvr-faq-q5\">\n              <span>Muss ich den R\u00fcckversand defekter Vapes selbst bezahlen?<\/span>\n              <div class=\"cvr-faq-chevron\" aria-hidden=\"true\">\n                <svg viewBox=\"0 0 24 24\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><polyline points=\"6 9 12 15 18 9\"\/><\/svg>\n              <\/div>\n            <\/button>\n            <div class=\"cvr-faq-a\" id=\"cvr-faq-a5\" role=\"region\" aria-labelledby=\"cvr-faq-q5\">\n              <div class=\"cvr-faq-a-inner\">\n                Ja. Der R\u00fcckversand erfolgt <strong>auf eigene Kosten mit eigenem Versandetikett.<\/strong>\n                Transportsch\u00e4den durch mangelhafte Verpackung gehen zu Lasten des Absenders.\n                Hei\u00dft: sorgf\u00e4ltig einpacken. Nicht in der Originalverpackung schicken, wenn die bereits besch\u00e4digt ist.\n                Nach Eingang: 1 bis 3 Werktage f\u00fcr Pr\u00fcfung und Bearbeitung.\n              <\/div>\n            <\/div>\n          <\/div>\n\n        <\/div>\n      <\/section>\n\n      <!-- CONTACT \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n      <section class=\"cvr-section cvr-reveal\" aria-labelledby=\"cvr-contact-h2\">\n        <span class=\"cvr-label\">Kontakt<\/span>\n        <h2 class=\"cvr-section-h2\" id=\"cvr-contact-h2\">R\u00fcckgabe einleiten \u2014 so erreichst du uns<\/h2>\n        <p class=\"cvr-section-lead\">\n          Direkt. Ohne Ticketsystem, ohne Chatbot, ohne automatisierte Antworten.\n          Eine Nachricht mit den vollst\u00e4ndigen Angaben \u2014 wir schauen drauf.\n        <\/p>\n        <div class=\"cvr-contact-grid\">\n          <a href=\"mailto:info@cvape.de\" class=\"cvr-contact-card\" aria-label=\"E-Mail an info@cvape.de\">\n            <div class=\"cvr-contact-icon cvr-ci-email\">\n              <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n                <path d=\"M4 4h16c1.1 0 2 .9 2 2v12c0 1.1-.9 2-2 2H4c-1.1 0-2-.9-2-2V6c0-1.1.9-2 2-2z\"\/>\n                <polyline points=\"22,6 12,13 2,6\"\/>\n              <\/svg>\n            <\/div>\n            <h3>E-Mail<\/h3>\n            <p>R\u00fcckgabeanfragen, Defektmeldungen, Bestellkorrekturen \u2014 alles \u00fcber E-Mail. Mit vollst\u00e4ndigen Angaben.<\/p>\n            <span class=\"cvr-contact-val\">\n              info@cvape.de\n              <svg viewBox=\"0 0 24 24\"><line x1=\"7\" y1=\"17\" x2=\"17\" y2=\"7\"\/><polyline points=\"7 7 17 7 17 17\"\/><\/svg>\n            <\/span>\n          <\/a>\n          <a href=\"https:\/\/wa.me\/8617727472349\" target=\"_blank\" rel=\"noopener noreferrer nofollow\" class=\"cvr-contact-card\" aria-label=\"WhatsApp Kontakt\">\n            <div class=\"cvr-contact-icon cvr-ci-whatsapp\">\n              <svg viewBox=\"0 0 24 24\" fill=\"currentColor\" stroke=\"none\">\n                <path d=\"M17.472 14.382c-.297-.149-1.758-.867-2.03-.967-.273-.099-.471-.148-.67.15-.197.297-.767.966-.94 1.164-.173.199-.347.223-.644.075-.297-.15-1.255-.463-2.39-1.475-.883-.788-1.48-1.761-1.653-2.059-.173-.297-.018-.458.13-.606.134-.133.298-.347.446-.52.149-.174.198-.298.298-.497.099-.198.05-.371-.025-.52-.075-.149-.669-1.612-.916-2.207-.242-.579-.487-.5-.669-.51-.173-.008-.371-.01-.57-.01-.198 0-.52.074-.792.372-.272.297-1.04 1.016-1.04 2.479 0 1.462 1.065 2.875 1.213 3.074.149.198 2.096 3.2 5.077 4.487.709.306 1.262.489 1.694.625.712.227 1.36.195 1.871.118.571-.085 1.758-.719 2.006-1.413.248-.694.248-1.289.173-1.413-.074-.124-.272-.198-.57-.347m-5.421 7.403h-.004a9.87 9.87 0 01-5.031-1.378l-.361-.214-3.741.982.998-3.648-.235-.374a9.86 9.86 0 01-1.51-5.26c.001-5.45 4.436-9.884 9.888-9.884 2.64 0 5.122 1.03 6.988 2.898a9.825 9.825 0 012.893 6.994c-.003 5.45-4.437 9.884-9.885 9.884m8.413-18.297A11.815 11.815 0 0012.05 0C5.495 0 .16 5.335.157 11.892c0 2.096.547 4.142 1.588 5.945L.057 24l6.305-1.654a11.882 11.882 0 005.683 1.448h.005c6.554 0 11.89-5.335 11.893-11.893a11.821 11.821 0 00-3.48-8.413z\"\/>\n              <\/svg>\n            <\/div>\n            <h3>WhatsApp<\/h3>\n            <p>Kurze R\u00fcckfragen, Statusupdates zu laufenden R\u00fcckgaben. Keine komplexen Anfragen \u00fcber WhatsApp \u2014 daf\u00fcr E-Mail.<\/p>\n            <span class=\"cvr-contact-val\">\n              +86 177 2747 2349\n              <svg viewBox=\"0 0 24 24\"><line x1=\"7\" y1=\"17\" x2=\"17\" y2=\"7\"\/><polyline points=\"7 7 17 7 17 17\"\/><\/svg>\n            <\/span>\n          <\/a>\n          <a href=\"https:\/\/cvape.de\/contact-us\/\" target=\"_blank\" rel=\"noopener noreferrer\" class=\"cvr-contact-card\" aria-label=\"Kontaktformular cvape.de\">\n            <div class=\"cvr-contact-icon cvr-ci-web\">\n              <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\">\n                <circle cx=\"12\" cy=\"12\" r=\"10\"\/>\n                <line x1=\"2\" y1=\"12\" x2=\"22\" y2=\"12\"\/>\n                <path d=\"M12 2a15.3 15.3 0 014 10 15.3 15.3 0 01-4 10 15.3 15.3 0 01-4-10 15.3 15.3 0 014-10z\"\/>\n              <\/svg>\n            <\/div>\n            <h3>Kontaktformular<\/h3>\n            <p>Bevorzugst du das Webformular? Einfach auf cvape.de ausf\u00fcllen \u2014 landet direkt bei uns, ohne Umweg.<\/p>\n            <span class=\"cvr-contact-val\">\n              cvape.de\/contact-us\n              <svg viewBox=\"0 0 24 24\"><line x1=\"7\" y1=\"17\" x2=\"17\" y2=\"7\"\/><polyline points=\"7 7 17 7 17 17\"\/><\/svg>\n            <\/span>\n          <\/a>\n        <\/div>\n      <\/section>\n\n      <!-- CVAPE BRIEF NOTE \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n      <div class=\"cvr-brand-note cvr-reveal\" style=\"margin-bottom: 88px;\">\n        <div class=\"cvr-brand-note-icon\" aria-hidden=\"true\">C<\/div>\n        <p>\n          <strong>cvape versendet ab eigenem EU-Lager \u2014 direkter Draht zum Hersteller, keine Zwischenh\u00e4ndler.<\/strong>\n          Als offizieller Distributor f\u00fcr RandM Tornado, JNR, Bang Vape, Waspe und Vozol bedeutet das:\n          100 % Originalware, belegbare Seriennummern, klare Lieferkette.\n          Defekte sind selten. Aber wenn sie vorkommen, k\u00fcmmern wir uns darum \u2014\n          ohne Ausreden, ohne Standardmail, ohne Wartezeit.\n        <\/p>\n      <\/div>\n\n    <\/div>\n  <\/main>\n\n  <!-- FOOTER -->\n  <footer class=\"cvr-footer\" aria-label=\"Kontakt Footer\">\n    <div class=\"cvr-container\">\n      <div class=\"cvr-footer-brand\">\n        <div class=\"cvr-footer-dot\" aria-hidden=\"true\"><\/div>\n        <span class=\"cvr-footer-name\">CVAPE<\/span>\n      <\/div>\n      <p>\n        R\u00fcckgabe-Anfrage? Defektes Produkt erhalten?\n        Schreib uns \u2014 mit Bestellnummer und Foto des Defekts.\n        Wir antworten direkt.\n      <\/p>\n      <a href=\"mailto:info@cvape.de\" class=\"cvr-footer-btn\">\n        <svg width=\"15\" height=\"15\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\" stroke-linecap=\"round\" stroke-linejoin=\"round\" aria-hidden=\"true\">\n          <path d=\"M4 4h16c1.1 0 2 .9 2 2v12c0 1.1-.9 2-2 2H4c-1.1 0-2-.9-2-2V6c0-1.1.9-2 2-2z\"\/>\n          <polyline points=\"22,6 12,13 2,6\"\/>\n        <\/svg>\n        R\u00fcckgabe einleiten\n      <\/a>\n    <\/div>\n  <\/footer>\n\n<\/div><!-- \/#cvape-rueckgabe -->\n\n<!-- \u2500\u2500 SCRIPTS \u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500\u2500 -->\n<script>\n(function () {\n  var root = document.getElementById('cvape-rueckgabe');\n  if (!root) return;\n\n  \/* Scroll Reveal *\/\n  var ro = new IntersectionObserver(function (entries) {\n    entries.forEach(function (e) {\n      if (e.isIntersecting) { e.target.classList.add('visible'); ro.unobserve(e.target); }\n    });\n  }, { threshold: 0.06 });\n  root.querySelectorAll('.cvr-reveal').forEach(function (el) { ro.observe(el); });\n\n  \/* FAQ Accordion *\/\n  root.querySelectorAll('.cvr-faq-q').forEach(function (btn) {\n    btn.addEventListener('click', function () {\n      var item = btn.closest('.cvr-faq-item');\n      var isOpen = item.classList.contains('open');\n      root.querySelectorAll('.cvr-faq-item.open').forEach(function (el) {\n        el.classList.remove('open');\n        el.querySelector('.cvr-faq-q').setAttribute('aria-expanded', 'false');\n      });\n      if (!isOpen) {\n        item.classList.add('open');\n        btn.setAttribute('aria-expanded', 'true');\n      }\n    });\n  });\n\n  \/* Bar chart animation *\/\n  var barsDone = false;\n  var dataSection = root.querySelector('.cvr-data-section');\n  var barsObs = new IntersectionObserver(function (entries) {\n    if (entries[0].isIntersecting && !barsDone) {\n      barsDone = true;\n      var b1 = document.getElementById('cvr-bar1');\n      var b2 = document.getElementById('cvr-bar2');\n      var b3 = document.getElementById('cvr-bar3');\n      if (b1) setTimeout(function () { b1.style.width = '68%'; }, 0);\n      if (b2) setTimeout(function () { b2.style.width = '22%'; }, 150);\n      if (b3) setTimeout(function () { b3.style.width = '10%'; }, 300);\n    }\n  }, { threshold: 0.30 });\n  if (dataSection) barsObs.observe(dataSection);\n\n  \/* Donut animation\n     r=84, C=527.79\n     ds1 (brand orange, 48%): 253.34 \u2192 offset 0\n     ds2 (teal,         33%): 174.17 \u2192 offset -253.34\n     ds3 (gold,         19%): 100.28 \u2192 offset -427.51 *\/\n  var donutDone = false;\n  var donutObs = new IntersectionObserver(function (entries) {\n    if (entries[0].isIntersecting && !donutDone) {\n      donutDone = true;\n      var ease = '1.5s cubic-bezier(0.4,0,0.2,1)';\n      var ds1 = document.getElementById('cvr-ds1');\n      var ds2 = document.getElementById('cvr-ds2');\n      var ds3 = document.getElementById('cvr-ds3');\n      if (ds1) { ds1.style.transition = 'stroke-dashoffset ' + ease; ds1.setAttribute('stroke-dashoffset', '0'); }\n      setTimeout(function () {\n        if (ds2) { ds2.style.transition = 'stroke-dashoffset ' + ease; ds2.setAttribute('stroke-dashoffset', '-253.34'); }\n      }, 200);\n      setTimeout(function () {\n        if (ds3) { ds3.style.transition = 'stroke-dashoffset ' + ease; ds3.setAttribute('stroke-dashoffset', '-427.51'); }\n      }, 350);\n    }\n  }, { threshold: 0.30 });\n  if (dataSection) donutObs.observe(dataSection);\n\n})();\n<\/script>\n\n","protected":false},"excerpt":{"rendered":"<p>R\u00fcckgabe &amp; Erstattung R\u00fcckgabe bei cvape \u2014drei Tage Frist, klare Bedingungen, kein Kleingedrucktes Bitte lies diese Richtlinie vollst\u00e4ndig durch, bevor du uns wegen einer R\u00fcckgabe, Erstattung oder eines Umtauschs per E-Mail kontaktierst. Das spart beiden Seiten Zeit. 3 Tage Meldefrist ab Lieferdatum 1\u20133 WT Pr\u00fcfung nach Wareneingang 3\u20137 WT R\u00fcckbuchung nach Genehmigung 30% Geb\u00fchr bei [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_gspb_post_css":"","inline_featured_image":false,"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"blocksy_meta":{"page_structure_type":"type-2","styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6},"has_hero_section":"disabled"},"_links":{"self":[{"href":"https:\/\/cvape.de\/fr\/wp-json\/wp\/v2\/pages\/11","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cvape.de\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cvape.de\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cvape.de\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cvape.de\/fr\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":7,"href":"https:\/\/cvape.de\/fr\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":5196,"href":"https:\/\/cvape.de\/fr\/wp-json\/wp\/v2\/pages\/11\/revisions\/5196"}],"wp:attachment":[{"href":"https:\/\/cvape.de\/fr\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}